Flight Controller

The Flight Controller authorizes, regulates, and controls corporate flights according to government and company regulations to expedite and ensure safety of flight by performing the following duties. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range will be as follows: $ 61,000- $ 84,000. This is an office-based position out of the locations listed below. Candidates will be prioritized by their proximity to these Jet Aviation hub locations. Please list your preferred location in your application.

• Teterboro, NJ
• West Palm Beach, FL
• Chicago, IL

Minimum Requirements

• Private pilot license and/or FAA aircraft dispatcher certificate is required to apply
• Associate degree (A. A.) or equivalent from two-year college or technical school
• 4 years of experience in the aviation industry
• Possess a valid driver's license
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Main Responsibilities

• Analyzes and evaluates meteorological information such as speed and direction of winds, visibility, and presence of storms, to determine potential safety of flight and desirable route.
• Manage and monitor flight movements on a timely basis.
• Record and communicate all flight movements according to company procedures.
• Review all trips for any possible trip disruption; check NOTAMS (domestic & int'l) PIREPS, SIGMETS, and AIRMETS and communicate to all concerned as necessary.
• Communicate all domestic ETAs to destination host facilities; internationally - as required during off-hours.
• Monitor radio communications efficiently and professionally.
• Be familiar with basic and intermediate level of knowledge concerning int'l operations.
• Communicate all home base ETA's to other company departments as necessary (FBO, Maintenance, and Transport Services).
• JAFS operational control authority is to be exercised
• Arrange for U.S. Customs, Immigration and Agriculture services as required.
• Assume other assignments at the request of the Manager of Flight Control
• Obtain airport slot reservations as and where required
• Perform shift work as scheduled to cover a 24 hour coverage period
• Identifies and resolves problems in a timely manner; Develops alternative solutions;
• Responds promptly to customer needs; Solicits customer feedback to improve service
• Responds to requests for service and assistance; Meets commitments.
• Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting.
• Keeps emotions under control; Remains open to others' ideas and tries new things.
• Other duties may be assigned
• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Desired Characteristics

• A combination of 4 years of education and training may be substituted for formal experience.
• May be required to be 18 or older
• Excellent oral and written communication skills
• Must present a team effort approach, attention to detail and strong organizational skills
• Must be proactive, efficient, customer focused and able to work under pressure with tight deadlines
• Strong customer centricity
• Strong project management experience
• Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
• Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
• Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)