Lead Instructor - Refugee Services
Job Posting for Lead Instructor - Refugee Services at Jewish Vocational Service
Position: Lead Instructor Salary Grade: 4
Position Class: Learned Professional Supervises: 1-4 direct service staff
Reports to: Manager of Refugee Employment Services FLSA: Exempt
JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
POSITION SUMMARY: Under the direction of the Manager of Refugee Employment Services, the Lead Instructor supervises instructors, oversees and coordinates instructional services, and delivers Vocational ESOL and training instruction. They develop and modify contextualized curriculum and daily lesson plans for vocational English classes with the goal of supporting participants to get a new or better job; deliver vocational ESOL and training to participants; regularly evaluate progress and skill attainment of individual participants; track outcomes; and contribute to strategic team meetings both in Refugee Services Department as well as agency-wide. They supervise instructors, providing guidance and support around differentiated curriculum development; student engagement, retention, attendance and skill development; and substitute teach classes for the site as needed. The Lead Instructor works collaboratively with each member of the team to assist students in obtaining the skills needed to secure employment.
ESSENTIAL JOB FUNCTIONS:
Build relationships, collaboration and teamwork:
- Hire, train and supervise program staff
- Regularly observe instructors and provide constructive feedback. Provides all supervisees with a written annual evaluation meeting all agency deadlines for the process
- Assist program staff in areas of difficulty and provide additional support when needed
- Lead regular staff meetings and team-based projects
- Work collaboratively with and encourage collaboration between team members and other departments to ensure performance goals are met
- Take ownership of the Lead Instructor role as leader both inside and outside the classroom
- Models expected behaviors for JVS staff, clients, and volunteers
- Establish relationships with key stakeholders (participants, employers, partner organizations, funders) and work collaboratively in a structured and on-going manner
- Create a classroom environment where all students and staff feel heard, can express ideas, learn and problem solve in creative ways
- Be flexible to individual learning styles, and set appropriate limits to ensure all students have an equal opportunity to learn
- Support and promote the mission and philosophy of JVS both internally and outside the agency
Accountability and results focused:
- Establish, track and meet program dashboard indicators (ex. enrollment, retention, skill attainment, client satisfaction)
- Develop and modify curriculum based on the needs of both the students and the overall program goals
- Incorporate new trends and skill components into the curriculum on an ongoing basis to ensure the content delivered is current
- Intervene where necessary in classes where goals are not being met and provide support and strategies for instructors to improve performance
- Generate strategy and solutions in response to unforeseen change, setbacks and challenges
- Assign and respond to student work in a timely and ongoing basis
- Evaluate student progress on a regular basis, as well as provide students with feedback regarding performance in class and any obstacles that may be impeding progress
Administrative and communication skills:
- Complete all administrative tasks related to assessment, enrollment, tracking, and communication with students
- Regularly follow up and engage with students who are not attending class
- Ensure all data for the site is entered into database accurately and in a timely manner
- Communicate regularly with Manager and team members to ensure smooth delivery of services
- Resolve disagreements and conflict in a professional and productive manner
- Track and report attendance, homework completion, classroom participation and testing outcomes on a weekly/monthly basis
- Complete program summary reports for employers, funders, JVS leadership and other stakeholders
- Provide all supervisees with a written annual evaluation meeting all agency deadlines for the process
- Perform other duties as requested
MINIMIUM QUALIFICATIONS AND EXPERIENCE:
- 2-3 years of workplace or related training/teaching experience
- Knowledge of adult learning theory
- Ability to work respectfully and effectively with a diverse group of clients at all levels of the organization
- Presentation and facilitation skills
- Strong Microsoft Office Suite skills
- Strong written and oral communication skills
- Interpersonal, communication and organizational skills
- Ability to work as part of a team as well as independently
EDUCATION REQUIRED:
BS in Education or related field
Master’s in Applied Linguistics or TESOL preferred
Certification in TESOL or related certification
KEY COMPETENCIES:
Promotes Agency
Initiative
Building Relationships, Collaboration and Teamwork
Adapting to Change
Accountability and Results Focused
Communication Skills
Cultural Competency and Respect
Planning/Organizing
JOB COMPETENCIES:
Instructional planning
Instructional delivery
Progress tracking
Progress reporting
Student skill attainment
Managing classroom volunteers
MENTAL DEMANDS: PHYSICAL DEMANDS:
Reading Language Sitting Attendance
Detailed work Math Speaking Listening
Confidentiality Multiple concurrent tasks
Problem Solving External contacts
Verbal and Written communication
WORKING CONDITIONS: This position will be a mix of in-person and remote work. It will require regular travel to the JVS office.
JVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.
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Salary.com Estimation for Lead Instructor - Refugee Services in Remote in Boston, MA
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