Carrier sales

Responsibilities

• Ensure the company achieves the profit margin objective for each transaction.
• Guarantee on-time service levels are at 97% or higher.
• Demonstrate, revere, and protect the company’s Vision, Values, and Mission.
• Answer phone calls with enthusiasm, a sense of care, and urgency and within the first ring whenever possible. Respond promptly to all customer & carrier requests : within 15 minutes for customers, 30 minutes for carriers.
• Assign customer loads to pre-qualified carriers in a timely and efficient manner.
• Ensure loads are booked with pre-qualified carriers based on the company’s carrier qualification standards.
• Properly manage all details, information, and paperwork associated with each load or customer order to ensure accurate billing and payment.
• Carefully manage to ensure timely pickup and delivery of customer shipments.
• Carefully and proactively communicate all information to all parties involved in shipment transactions including customers, co-workers, carriers, drivers, and others.
• Provide very specific information when communicating to customers, co-workers, and carriers.
• Practice sound fiscal control of all company expenditures.
• Be resourceful and demonstrate good economical judgment as it pertains to company assets.
• Practice and maintain appropriate confidentiality with carriers as it pertains to our customer list, revenues, and rates.
• Practice, honor, and maintain day-to-day processes and procedures.
• Other duties may be assigned by management.

Qualifications

• Bachelor’s Degree or relevant work experience (Preferred).
• General knowledge of the locations of the 48 continental states and Canada as required.
• Proficient computer skills.
• Advanced communication skills.
• Basic mathematical skills include the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables.
• The ability to convert standard time to military time and to convert time-based on the various time zones within the Continental U.

S. and Canada as required.

• Ability to use the postal zip code to locate the corresponding region of the country.
• Ability to develop a thorough understanding of the Transportation and Logistics industry.
• Ability to multitask and prioritize.

Job Benefits

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Vision insurance

Benefit Conditions

Only full-time employees are eligible.

COMMITTED TO PROMOTING INTEGRITY, TEAMWORK, & EXCELLENCE IN ALL ASPECTS OF OUR ORGANIZATION.

Last updated : 2024-03-26