What are the responsibilities and job description for the Cleaning Supervisor position at JLL?
The role of the Cleaning Supervisor Facilities Coordinator is to ensure the proper operation of 3rd shift Union Represented Workforce operating sanitation processes for the facility. The Cleaning Supervisor must be an effective collaborator and communicator with individuals and teams to provide high level service delivery to the client. Must have strong verbal and written communications skills.
The Cleaning Supervisor reports to the Housekeeping Manager.
PROFICIENCIES
Highly organized to perform the following:
Effective verbal, written, and people skills.
Manage scheduling activities.
Superior customer service skills and orientation
Responsible for management & continuous improvement of the following business processes:
Support Manager for Housekeeping Budget tracking
General Housekeeping Program
Emergency Response Clean Up Program
Absentee / PTO Coverage
Manage Team Concept Cleaning Program
Conference Room Setups, and various daily business functions
Safety Compliance
KPI Compliance Client
Customer Satisfaction Survey
Manage Client Business Process Management Program within team.
Employee Development and Performance
My Development Program Compliance
Understanding of Building Systems desired:
Security and Locks
Building Utility
Energy Conservation Understanding of Life/Safety Systems
Evacuation Plans Understanding of Environmental Health & Safety
Waste Removal
OSHA, State, and Local Regulatory Compliance
HAZMAT (Hazardous Material) Compliance
Environmental Compliance Initiatives
Essential Functions
Coordinate Employee PTO/Vacation Scheduling and Coverage
Ensure 100% Employee Safety Training Compliance
Support cost saving initiatives.
Support KPI Performance Metrics
Education/training
High School Diploma or higher
2 years' experience with Housekeeping Processes
Ability to maintain professionalism at all times under stressful situations.
Ability to plan and manage work under time constraints.
Ability to multitask and work without direct supervision.
Proficient in MS Office, and possess strong written, verbal and people skills.
Strong organizational skills and collaborative style
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
The Cleaning Supervisor reports to the Housekeeping Manager.
PROFICIENCIES
Highly organized to perform the following:
Effective verbal, written, and people skills.
Manage scheduling activities.
Superior customer service skills and orientation
Responsible for management & continuous improvement of the following business processes:
Support Manager for Housekeeping Budget tracking
General Housekeeping Program
Emergency Response Clean Up Program
Absentee / PTO Coverage
Manage Team Concept Cleaning Program
Conference Room Setups, and various daily business functions
Safety Compliance
KPI Compliance Client
Customer Satisfaction Survey
Manage Client Business Process Management Program within team.
Employee Development and Performance
My Development Program Compliance
Understanding of Building Systems desired:
Security and Locks
Building Utility
Energy Conservation Understanding of Life/Safety Systems
Evacuation Plans Understanding of Environmental Health & Safety
Waste Removal
OSHA, State, and Local Regulatory Compliance
HAZMAT (Hazardous Material) Compliance
Environmental Compliance Initiatives
Essential Functions
Coordinate Employee PTO/Vacation Scheduling and Coverage
Ensure 100% Employee Safety Training Compliance
Support cost saving initiatives.
Support KPI Performance Metrics
Education/training
High School Diploma or higher
2 years' experience with Housekeeping Processes
Ability to maintain professionalism at all times under stressful situations.
Ability to plan and manage work under time constraints.
Ability to multitask and work without direct supervision.
Proficient in MS Office, and possess strong written, verbal and people skills.
Strong organizational skills and collaborative style
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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