What are the responsibilities and job description for the Project Management Specialist position at JLL?
We are looking for a Project Management Specialist for our Global COE (Center of Excellence)
This role will report to the Global Built Environment COE Leader and be located within the Americas region.
Role Overview
The COE is the engine driving connectivity for a large technology client across regions, best practices, and innovation. As the Project Mgmt Specialist within the Built Environment COE, you will play a crucial role identifying, creating, and leading improvement initiatives. Leveraging research, benchmarking data, and industry insights, this role ensures our client is delivering best in class services related to occupancy & space planning and relocation services. Additionally, this role brings innovative and forward-thinking solutions to ensure exceptional service within future hybrid and dynamic environments.
CoE Roles support all portfolios: Bay Area, Americas, Asia Pac.
Key responsibilities include:
Ideation and Improvements:
Ideation for efficient and forward-thinking programs and innovations
Run pilots in low-risk environments and ready the successful programs/efficiencies for deployment
Identify & communicate risks within the Built Environment delivery, create and prioritize mitigation plans
Collaborative feedback loop with qualitative and quantitative data points
Quality assurance and governance programs to measure delivery excellence and identify improvement opportunities
Set clear goals and performance metrics
Bring purposeful investments aligned to a thoughtful strategy based on predictions of where the industry is going so we can deliver ahead of the trends
Establish regular routine engagements across functions and programs
Pull from JLL platforms for new ideas and better ways of working
Push lessons learned and findings back to JLL platforms
Collaboration with account delivery leadership as it relates to innovation, training, quality assurance, etc.
Identify areas to streamline/lean-out processes to provide clients the best-in-class services
Leadership
Act as escalation point for project delivery issues and programs.
Strong working relationships within account as well as JLL PDS platform leaders
Strive to exceed contracted KPIs
Provide leadership and direction as it relates to integration across service delivery teams.
Create relationships within the JLL environment to leverage account capabilities and expertise to enhance the account capabilities.
Maintain strong working relationships with key clients & account stakeholder
Experience
Extensive professional experience, engaged in Project Mgmt industry.
Ability to work both independently and collaboratively in an agile environment
Strong influencer - must be experienced in getting results through others, rather than direct control
Exceptional stakeholder management skills
Proven history of successfully working with senior executives and client end-users
Strong degree of self-awareness and emotional intelligence to establish trust and build relationships
Ability to effectively communicate and promote ideas and proposals persuasively
Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
Behavioral Competencies
Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
Helps others - Builds relationships, actively collaborates, helps others succeed.
Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
Business first - Focuses on customers and clients, business/financial acumen, JLL first
Inspire - Inspire others, creates vision and strategy, energizes others
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
This role will report to the Global Built Environment COE Leader and be located within the Americas region.
Role Overview
The COE is the engine driving connectivity for a large technology client across regions, best practices, and innovation. As the Project Mgmt Specialist within the Built Environment COE, you will play a crucial role identifying, creating, and leading improvement initiatives. Leveraging research, benchmarking data, and industry insights, this role ensures our client is delivering best in class services related to occupancy & space planning and relocation services. Additionally, this role brings innovative and forward-thinking solutions to ensure exceptional service within future hybrid and dynamic environments.
CoE Roles support all portfolios: Bay Area, Americas, Asia Pac.
Key responsibilities include:
Ideation and Improvements:
Ideation for efficient and forward-thinking programs and innovations
Run pilots in low-risk environments and ready the successful programs/efficiencies for deployment
Identify & communicate risks within the Built Environment delivery, create and prioritize mitigation plans
Collaborative feedback loop with qualitative and quantitative data points
Quality assurance and governance programs to measure delivery excellence and identify improvement opportunities
Set clear goals and performance metrics
Bring purposeful investments aligned to a thoughtful strategy based on predictions of where the industry is going so we can deliver ahead of the trends
Establish regular routine engagements across functions and programs
Pull from JLL platforms for new ideas and better ways of working
Push lessons learned and findings back to JLL platforms
Collaboration with account delivery leadership as it relates to innovation, training, quality assurance, etc.
Identify areas to streamline/lean-out processes to provide clients the best-in-class services
Leadership
Act as escalation point for project delivery issues and programs.
Strong working relationships within account as well as JLL PDS platform leaders
Strive to exceed contracted KPIs
Provide leadership and direction as it relates to integration across service delivery teams.
Create relationships within the JLL environment to leverage account capabilities and expertise to enhance the account capabilities.
Maintain strong working relationships with key clients & account stakeholder
Experience
Extensive professional experience, engaged in Project Mgmt industry.
Ability to work both independently and collaboratively in an agile environment
Strong influencer - must be experienced in getting results through others, rather than direct control
Exceptional stakeholder management skills
Proven history of successfully working with senior executives and client end-users
Strong degree of self-awareness and emotional intelligence to establish trust and build relationships
Ability to effectively communicate and promote ideas and proposals persuasively
Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
Behavioral Competencies
Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
Helps others - Builds relationships, actively collaborates, helps others succeed.
Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
Business first - Focuses on customers and clients, business/financial acumen, JLL first
Inspire - Inspire others, creates vision and strategy, energizes others
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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