What are the responsibilities and job description for the Receptionist position at JLL?
Location: Onsite in Herndon, VA
Hours: Monday - Friday from 8:30 a.m. to 5:30 p.m.
Pay: $19 - 23/hr., little to no OT (based on experience)
The Facilities Support role will be responsible for front desk reception ensuring compliance to established business processes related to Corporate Real Estate and Facilities, assisting the Facility Manager/Facility Coordinator and the Head of Corporate Real Estate with the delivery of quality facility management services for Airbus Americas, Inc. Headquarters in Herndon, VA.
Front Desk Duties/Reception
This role is 100% onsite
Greet/ host/ provide support for guests, visitors and employees
Answer all in-coming calls
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable.
Point of contact for all packages/deliveries
Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Update phone lists
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
Maintain office security by following safety procedures and controlling access via the reception desk
Business professional attire must be worn
General Office Duties/Facility Support
Housekeeping Duties (i.e.: load/unload dishwasher, coffee machine maintenance, etc.)
Maintain all conference rooms for cleanliness / reserve conference rooms
Coordinate shared services for conference rooms within responsible area
Assists with the coordination and scheduling of office/building maintenance activities
Assist with administrative projects, such as invoice processing,, tracking of insurance information
Other duties as assigned
Invoice Processing
Ensure timely receipt of vendor invoices via dedicated mailbox or vendor website
Submit invoices for approval through proper management chanel
Document status of all invoices received
Contact vendors when questions arise regarding invoices or payment
Skills & Knowledge
Strong ability to listen and communicate effectively (verbal and written)
Outstanding organizational and time management skills
Strong interpersonal skills
Strong finance and budget skills
Proficient using common business applications (Google G-Suite, Corrigo CMMS)
Outstanding Internal and External customer service skills
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Hours: Monday - Friday from 8:30 a.m. to 5:30 p.m.
Pay: $19 - 23/hr., little to no OT (based on experience)
The Facilities Support role will be responsible for front desk reception ensuring compliance to established business processes related to Corporate Real Estate and Facilities, assisting the Facility Manager/Facility Coordinator and the Head of Corporate Real Estate with the delivery of quality facility management services for Airbus Americas, Inc. Headquarters in Herndon, VA.
Front Desk Duties/Reception
This role is 100% onsite
Greet/ host/ provide support for guests, visitors and employees
Answer all in-coming calls
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable.
Point of contact for all packages/deliveries
Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Update phone lists
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
Maintain office security by following safety procedures and controlling access via the reception desk
Business professional attire must be worn
General Office Duties/Facility Support
Housekeeping Duties (i.e.: load/unload dishwasher, coffee machine maintenance, etc.)
Maintain all conference rooms for cleanliness / reserve conference rooms
Coordinate shared services for conference rooms within responsible area
Assists with the coordination and scheduling of office/building maintenance activities
Assist with administrative projects, such as invoice processing,, tracking of insurance information
Other duties as assigned
Invoice Processing
Ensure timely receipt of vendor invoices via dedicated mailbox or vendor website
Submit invoices for approval through proper management chanel
Document status of all invoices received
Contact vendors when questions arise regarding invoices or payment
Skills & Knowledge
Strong ability to listen and communicate effectively (verbal and written)
Outstanding organizational and time management skills
Strong interpersonal skills
Strong finance and budget skills
Proficient using common business applications (Google G-Suite, Corrigo CMMS)
Outstanding Internal and External customer service skills
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Salary : $19 - $23
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