What are the responsibilities and job description for the Front Desk Associate position at Job Store Staffing?
Job Store Staffing is seeking a friendly and professional Front Desk Associate in the Littleton, CO area! As the first point of contact, you will provide exceptional customer service and ensure a positive experience. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality.
Schedule: Monday, Wednesday, Friday 8am-5pm with occasional Tuesday's
Pay: $26/hr
Front Desk Associate Responsibilities
- Educates and informs customers of rent assistance application requirements and documentation needed to process application
- Maintains the housing assistance email inbox by reading and responding to customer emails and forwarding emails as appropriate to staff for responses
- Creates customer files, ensuring all pertinent and required documentation is complete and accurate and inputs data to appropriate databases based on payment source for assistance
- Mails rent checks to landlords as they are processed ensuring that mailing addresses are accurate and correct information is included
- Accepts, date stamps, and distributes incoming/outgoing mail to Community Resources staff
- Receives, checks in and scans packing slips for supply orders from various sources and distributes as appropriate
- Handles transactional business needs such as Brinks and RTD pick-ups and deliveries
- Recommends referrals to customers needing other services such as Human Services, housing, mental health, etc.
- Greet guests and provide them with a warm welcome
- Answer phone calls and respond to inquiries
- Handle requests and resolve any issues or complaints promptly
- Maintain a clean and organized front desk area
Front Desk Associate Qualifications
- Strong communication skills with excellent phone etiquette
- Ability to provide exceptional customer service in a fast-paced environment
- Knowledge of hospitality management principles and practices
- Bilingual skills (English/Spanish) are a plus
- Proficiency in Microsoft Office Suite
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and the ability to remain calm under pressure
Job Type: Part-time
Pay: $26.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work setting:
- In-person
Ability to Relocate:
- Littleton, CO: Relocate before starting work (Required)
Work Location: In person
Salary : $26
