What are the responsibilities and job description for the Field service technician position at Jobot?
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Job details
Work for a worldwide firm that strives off technical innovation and the people that support them!
This Jobot Job is hosted by Randy Kallick
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary $70,000 - $80,000 per year
A Bit About Us
We are a worldwide leader providing products and services within healthcare, electronics and imaging. Delivering world class, state of the art solutions in the printing industry.
This is a remote position as a specialist to support customers with toner-based production equipment.
We have multiple openings in major markets throughout the US.
Why join us?
- Excellent compensation!
- Comprehensive and flexible benefit program!
- On the job training!
- Promotion from within!
- We promote a healthy work-life balance!
Job Details
Job Details
As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing high-tech equipment in the field.
You will work closely with our customers, providing them with exceptional service, and ensuring their equipment operates at optimal levels.
Responsibilities
- Provide on-site installation of complex equipment, maintenance, and repair services.
- Diagnose errors or technical problems and determine proper solutions.
- Conduct thorough maintenance on machinery, equipment, and systems.
- Ensure that all installations, repairs, and maintenance meet the quality standards of the company and the industry.
- Keep records of all service calls, invoices, and customer interactions.
- Produce timely and detailed service reports.
- Attend training classes (locations throughout the world), to stay current on both new and existing products
- Build positive relationships with customers, applying excellent customer care.
- Comprehend customer requirements and make appropriate recommendations / briefings.
- Cooperate with the technical team and share information across the organization.
Qualifications
- A minimum of 2 years of experience in toner-based printing
- Proven field service experience with the ability to troubleshoot, test, repair, and service technical equipment.
- Advanced knowledge of electronics, mechanical operation
- Ability to work flexible hours and adapt to changing work schedules.
- Exceptional problem-solving skills with a keen eye for detail.
- Strong commitment to customer service with the ability to work independently.
- Excellent written and verbal communication skills.
- Ability to manage all on-site installations, repairs, maintenance, and test tasks.
- Proficient in English.
- Valid driver’s license.
This is a fantastic opportunity for a Field Service Technician to apply their skills and knowledge in a challenging and rewarding environment.
If you have a passion for technology, a knack for problem-solving, and a commitment to delivering top-notch customer service, we would love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
Last updated : 2024-10-27
Salary : $70,000 - $80,000
