Field Technician

Jobs for Humanity
Wishek, ND Full Time
POSTED ON 1/2/2024 CLOSED ON 1/2/2024

What are the responsibilities and job description for the Field Technician position at Jobs for Humanity?

Company Description

Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: DISH

Job Description

Department Summary

Our Technicians provide TV and Smart Home solutions to millions of customers. As a technician, you will be trained to deliver a world-class customer experience, connecting and educating more Americans with every home visit. You play a crucial role in ensuring excellent customer satisfaction. Our commitment to customer experience has been recognized, as DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth consecutive year in 2023.

Job Duties and Responsibilities

What's in it for you?

  • Guaranteed promotion and $1.00 per hour pay increase after 6 months.
  • Performance Incentives with the potential to earn up to $6,400 in your first year and $9,100 each following year.
  • Paid training, paid time off, and paid holidays.
  • 4-day work week with opportunities for overtime.
  • Medical, Dental, Vision, and Life Insurance packages, as well as a Health Savings Account.
  • Free DISH TV programming worth $114.99/month at your home, plus discounted Sling TV and Boost Infinite phone plans.
  • 401(K) with company match and Employee Stock Purchasing Program (ESPP).
  • Tuition Reimbursement.
  • DISH-supplied van, tools, and uniforms.

Our greatest benefit is the opportunity for growth. Over 400 of our current technician leaders started as technicians. If you have determination and persistence, you can quickly advance at DISH. Performance-based promotions include an automatic 5% pay increase at Level 2 and 10% at Levels 3 and 4.

What will you be doing?

As a Field Technician, you will represent DISH in customers' homes on a daily basis. We simplify lives and use the DISH installation process to introduce homeowners to the possibilities of a smart home.

Skills, Experience, and Requirements

All technicians must have:

  • The ability to build rapport quickly and provide excellent customer service.
  • The ability to work at heights (including ladders up to 40 feet) and in all weather conditions.
  • The ability to lift over 70 lbs.
  • A valid driver's license in the state you are seeking employment, with a driving record that meets DISH's safety standards.
  • Flexibility to travel if required.
Salary Range

Compensation: $24.50/Hour

Compensation and Benefits

From versatile health perks to new career opportunities, you can check out our benefits on our careers website. Employment is contingent on successfully completing pre-employment screenings, including a drug test and providing an acceptable driving record. The listed compensation may include a combination of hourly pay rate and location pay differential.

This job posting will be active for a minimum of 3 days or until the position is filled.

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