Store Manager

Company Description

Job Description

Are you interested in this position? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's what we focus on. But beyond the glass, we offer so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

We are looking for a Store Manager who will lead all retail store operations with a focus on quality and service, ensuring that our customers have a memorable experience. As the Store Manager, you will provide people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance.

What You’ll Get:

• Competitive weekly pay and bonus opportunities
• A benefits package valued at more than $10k*, including a 401(k) plan with company matching, customized medical coverage plans, and a commitment to work/life balance through paid time off (PTO) programs, company holidays, and paid volunteer days
• Up to $5,250 in annual tuition reimbursement
• Paid training and all the tools and resources you'll need to be successful
• View all our health, wealth, and life offerings at www.safelitebenefits.com

What You’ll Do:

• Oversee the daily operations of the store, including opening and closing procedures, work order management, providing high levels of customer service, staffing and scheduling, inventory management, and cash handling
• Drive team performance to meet or exceed key performance indicators (KPIs) and company goals, ensuring compliance with regulations
• Ensure that every technician is SafeTech™ certified and performing quality installs or repairs through training, re-training, and coaching
• Provide guidance and positive reinforcement for vehicle and equipment maintenance and recordkeeping
• Respond quickly to client complaints and warranty issues, providing world-class customer service
• Perform any other assigned duties

What You’ll Need:

• High School Diploma/GED or 5-7 years of leadership/supervisory experience (preferred)
• Valid state-issued driver’s license
• 3 years of leadership experience with an innovative approach to incentivizing performance
• 3-5 years of experience in retail or service center environments, preferably in automotive
• Proficiency with Microsoft Office Suite, web applications, and general office equipment
• Excellent communication skills and the ability to engage and have crucial conversations with a mobile workforce
• Comfortable working outside in various weather conditions
• Professional appearance and ability to wear personal protective equipment
• Physical requirements: lifting and carrying up to 35 lbs., working at elevated heights, remaining on your feet for extended periods

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

*Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all-inclusive. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA, and other laws and regulations. Physical and mental demands are not job qualification standards, but are illustrated to help the employer, employee, and/or applicant identify tasks where reasonable accommodations may need to be made due to an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations, and Safelite Group, Inc. policies and practices.