Marketing Administrative Assistant

Job Overview:

The primary focus of the Marketing Service Representative in the Clark County East and Clark County West offices of John L. Scott, Inc. is to provide Brokers Associates with marketing support to help them promote their listings, grow their business, and create custom marketing printed and digital pieces. This position will have support on marketing projects from other JLS offices regionally, if needed. This person will also greet guests, answer phones/emails and perform project-based work to support leadership. This is truly an important role as John L. Scott is known for the excellent service we provide; the Marketing Services Representative is a critical part of this mission. This role requires a positive outlook, enjoyment of a fast-paced environment with changing priorities but more importantly, must embrace our John L. Scott company culture and core value, Living Life as a Contribution®.

Primary responsibilities may include, but are not limited to:

• ·Be the face of the branch as the first point of contact for external customers by greeting and assisting all guests as they enter and answering the branch’s main phone line and email account
• Provide marketing assistance by designing/customizing flyers, postcards, and other printed and digital materials needed to market and promote new listings
• Assist in a range of Broker Services including, but not limited to, listings, transactions, client relations, and marketing services
• Create content for and manage office social media accounts.
• Assist with contacts and email marketing, including the import/export of csv files, assigning company email campaigns
• Manage office supply inventory, ordering, and daily restocking.
• Provide technical assistance and/or training for equipment and John L. Scott software applications to brokers. Troubleshoot and maintain office equipment. Act as liaison between brokers and the IT department by engaging with Broker Care (IT) if unable to resolve a broker issue.
• Maintain office rosters, birthdays, milestone updates, and celebratory content for internal postings
• Reliable attendance to ensure initiatives and processes are moving forward and maintain outstanding customer service

Required Knowledge & Skills:

• Attention to detail and organization while managing tight deadlines and multiple projects
• Maintain effective professional relationships with brokers and JLS staff and gains trust and respect for the team
• Receptive to new ideas and processes and candid in the sharing of information
• Technologically friendly and social media savvy
• Thrives in a collaborative environment
• Self-starter / solution oriented / creative thinking
• Flexible, able to pivot and reprioritize workload to accommodate last minute time-sensitive requests

Qualifications:

• Minimum associate’s degree in marketing, Communications or related field or 2 to 4 years of practical work experience preferred
• Experience with Canva or other layout design software such as, Illustrator, Photoshop, etc.
• Proficiency with Microsoft Office Suite, especially Outlook
• Experience using a CRM platform
• Experience in business social media platforms, e.g., Facebook, Instagram etc.
• Experience with email marketing tools a plus
• Real Estate experience helpful but not required

Position & Benefits:

• The position is full time, Monday-Friday, and is considered non-exempt for purposes of Wage and Hour Law
• Pay is from $19 to $21 (Per hour)
• JLS benefits offerings for full time employees include: Medical, Dental, Vision, Prescription, Long Term Disability, Term Life, AD&D, FSA, and supplemental insurance options
• Employees are eligible to participate in the JLS 401K retirement plan
• Paid time off and personal paid leave in accordance with JLS policies
• 8 to 9 paid holidays a year, 1 floating holiday
• Internal career growth and training opportunities
• Living Life as a Contribution® volunteer opportunities through the JLS Foundation

Physical Demands:

The physical demands described here are representative of those that must be met by an employee in an office setting to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to reach items on or near the floor
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting is required occasionally, 10-25 pounds
• Regular, predictable attendance is required on site at this position’s location

Work Demands:

The work environment characteristics described here are representative of those an employee in an office setting encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, online meetings)
• Ability to work in a confined area (desk or office)
• Ability to sit at a computer terminal for an extended period of time

Equal Employment Opportunity Policy:

John L. Scott Inc. provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Required)
• Microsoft Office: 1 year (Required)
• Marketing: 2 years (Required)

Ability to Commute:

• Vancouver, WA 98684 (Required)

Work Location: In person

Salary : $19 - $21