What are the responsibilities and job description for the Assistant General Manager position at John Varvatos?
The John Varvatos Team:
The heartbeat of any brand is its people. The John Varvatos culture is full of passion, creativity, and rock n roll! With many opportunities for growth and career development, we are a company that has ambitious plans for growth, and each individual plays a vital role in achieving our goals. We recognize each individual's contributions and treat each other with dignity, respect, and fairness.
We are seeking a motivated individual to join our Retail Management team. The Assistant General Manager supervises employees in the store, such as sales associates, stockroom workers, cashiers, and maintenance personnel. Other duties include achieving sales objectives, maintaining and achieving high operational standards, exceeding merchandising goals, building a highly motivated team, and furthering associates’ skills and clientele base.
Job Responsibilities:
- Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers' needs.
- Proactively seeking opportunities to up-sell and add-on additional merchandise, while enhancing the customer's experience, not overwhelming them.
- Assist with establishing, meeting, and exceeding sales and performance goals
- Building lasting relationships with customers and expanding the client book
- Co-managing sales team by continually motivating staff to exceed sales and productivity goals while setting the store standard in fostering a positive, upbeat and energetic atmosphere
- Connecting with customers and understanding their needs, such as documenting and communicating customer requests
- Accurately and efficiently facilitating and overseeing customer purchases and return transactions
- Watching for, recognizing, and handling loss prevention situations by displaying exemplary customer service
- Co-managing the daily operations of the store through monitoring and managing various levels of store staff
- Maintaining a knowledge of inventory, scheduling, setting sales goals, and training of sales associates
- Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image
- Maintaining clear, concise, and constructive communication lines open between sales team and corporate office
- Seeking out top talent for the sales team through networking and recruiting
- Maintaining employee relations, problem solving, and acting as a leader to the sales team
- Maintain a professional and positive work environment
What we stand for:
- The Customer is The Boss We are determined to make it as easy as possible for our customers to enjoy our brand
- One Team #weareJohn Varvatos and we win by winning together
- We Do What We Say We Will We pay attention to detail, and we work with pace to deliver our goals
- We Are Responsible We set up to look after each other, our customers, our partners, our communities, and our planet
Benefits:
Your career matters to us and we will do what it takes to help you on your journey in life. You’ll be challenging yourself and your leadership. The opportunities will be there, and you’ll be working within an environment that rewards hard work and innovation. Internal promotion is the norm not the exception and you’ll be supported in your ambition to reach the next step of your career.
In addition to this we offer a competitive pay and benefits package that includes an amazing employee clothing allotment and discount. We are an Equal Opportunity employer, and we very much look forward to working with you.
Work Environment:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
- The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate.
John Varvatos USA Limited reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign, or transfer job positions or assign additional job responsibilities within your general skill set or capabilities. John Varvatos USA Limited is an equal opportunity employer.