Junior Program Manager

What you will do:

The NCoE based Junior Program Manager role is a role designed to support NCoE Program Managers with certain duties and tasks for different accounts. These tasks are both pre-sales and post-sales related. The Jnr Program Manager role is also envisioned to have full direct support responsibility for a number of accounts where the customer (internal and external) expectations and required support is less strategic and more tactical and granular. With all of these tasks and support duties the Jnr Program Manager will work with our customers’, internal field and centralized services teams as well as working with the sales team and any NCoE design and engineering teams.

How you will do it:

• Full pre-sales and post-sales activity and task tracking for program manager supporting and assigned accounts.
• Attendance on internal and customer facing calls in order to develop relationship, customer / program knowledge and to report on program and tasks.
• Work with internal and external customers on required support in order to deliver successful programs and projects for the customers.
• Clearly define deliverables to customers in order to develop program / support needed and in order to track and report progress of same.
• Early Engagement - Review opportunities with Sales to recommend best practices related to delivery. This includes capturing and reviewing any unique resource requirements, time constraints or non-standard processes.
• Scope of Work - Assist Sales Teams in the preparation of comprehensive Scope of Work documents. This includes working with Program Managers and COEs to secure documentation required by local teams (technical documents, work plans, customer playbooks).
• Project Planning - Develop detailed project plans utilizing PM methodology. Plans should include customer-approved SOW, stakeholder information, tasks, milestones, skill-set requirements and quality controls. The planning process should include representation from RAD, Supply Chain and other support teams.
• Launch - Schedule project kickoffs to review work plans, assign responsibilities and identify escalation paths. Confirm a clean handoff to Installation Coordinators who are then responsible for project delivery. Identify KPIs to be used in ongoing internal & external project updates from the Coordination Team.

What we look for:

• Bachelor’s Degree or Associates Degree or equivalent work experience.
• PMI CAPM (Project Management Institute, Certified Associate Project Management) and or PMP certification preferred.
• 1-2 years sales / project management / coordinating experience required

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.