What are the responsibilities and job description for the Housekeeping Supervisor position at Jonathan Club?
Description
As the Housekeeping Supervisor, you are responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming Housekeeper manager functions in her absence.
Description
- Inspect housekeepers' daily room assignments per section on a daily basis to ensure that all standards and productivity levels are being met and maintained.
- Supervise all laundry and housekeeping employees' daily activities.
- Submit proper documentation regarding poor work performance, misconduct, attendance issues, and improper attire
- Inspect all VIP rooms and report their availability to the Front Desk
- Supervise and inspect the daily cleaning of the guest rooms, public areas, and back of the house
- Respond to members' requests, concerns, and problems to ensure member satisfaction. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Must be able to effectively communicate the concerns and issues raised by staff and other co-workers in an attentive, courteous, and service-oriented manner.
- Recommend and implement procedural changes.
- Monitors inventories, attention to details all over the club.
- Work closely with Housekeeping Manager to lead a successful team and fulfill duties of the department.
Requirements
Requirements
- Previous supervisory experience in the union environment from luxury hotels or clubs preferred.
- Excellent leadership, interpersonal and communication skills.
- Ability to work under pressure.
- Flexibility to respond to a range of different work situations.
- Ensure staffing levels cover business demands.
- Effective program management abilities to manage deep cleanings and other projects.
- Proficient in Microsoft Office
- Constant walking up to 8 hours in one shift
- Must be able to push, pull and lift up to 50 lbs.
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