General Manager

Joozi Juicery provides fresh, nutritious, and delicious juices, smoothies, and other snack alternatives sourced locally from nearby farms and agricultural vendors. We strive to help everyone become the healthiest version of themselves by providing an easy on-the-go option that helps them transform their body and mind through a positive relationship with food.

We are a health-minded, nutritionally conscious, energetic company, focused on high quality products and the customer experience. But it is not all just juice and smoothies, Joozi Juicery strives to provide a positive, team-centric, and supportive environment to our team members to develop and thrive as human beings. Help us grow a fun and dynamic business committed to bringing an inviting atmosphere that supports a healthy body and a strong soul to our local community.

Job Overview / Position Description

The General Manager is the most senior leader at Joozi Juicery and ultimately responsible for everything related to the operation, and growth of the business. In this high impact, high visibility role you will need to be meticulously organized, possess extraordinary communication skills, an expert at planning, and problem solving. Come collaborate, build, and deliver a truly unique end to end experience.

Job Responsibilities

Oversee all operations including but not limited to the following:

Daily, Weekly, Monthly, Quarterly, Annually, and Ongoing

• Lead the overall management and strategic direction of the business while achieving operational targets in alignment with Joozi Juicery’s revenue, cost, and quality objectives.
• Responsible for delivering professional, friendly, and engaging service while maintaining product quality standards that exceed customer expectations.
• Manage a team to optimize and execute front and back of house operations including but not limited to menu and product creation, procurement, inventory control, sales, customer service, cleanliness, safety, and maintenance.
• Identify trends in the business that can be leveraged to drive continued improvements in sales process, customer experience and cost structure.
• Recruiting, Hiring, and Staff Management: Execute the staffing processes - Recruit, hire, onboard, train, schedule, develop, manage, lead, inspire, and retain a fully engaged and talented workforce. Responsible for the performance management of all team members and ensuring the continuous improvement of employee performance.
• Creation and Optimization of Processes: Simply put – help create the best possible operational processes and maintain a perpetual desire for improvement. Regularly evaluate, develop, improve, and document solutions where systems, processes, technology, and automation can lead to a repeatable, efficient, effective, and scalable operations strategy.
• Budgeting: Managing payroll, expenses, and revenues to meet the financial goals of the business. Utilize reporting tools to assess dollar spend and adherence of budget.
• Growth & Outreach Strategies: Lead, implement, and approve growth initiatives and messaging of marketing efforts.
• Assume responsibility for risk management throughout the business.
• Expect to get your hands dirty working side by side with management and hourly employees.
• Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input.

Characteristics

• An excellent communicator with superior analytical, planning, and organizational skills, capable of effective collaboration and delegation, as well as have strong leadership skills when managing projects. Perhaps most importantly, the GM must excel in growing and developing people.
• Self-motivated, ambitious, and ready to launch and grow a start-up business.
• You have exemplary personal and professional standards of integrity and ethics. You are motivated and disciplined to work effectively autonomously. You are driven to exceed expectations and you thrive in a fast-paced, growth oriented, and ambiguous environment consistent with an early-stage company.
• Ability to work under pressure, meeting deadlines and working simultaneously on multiple projects.
• Team focused leader who can pull a group together and funnel ambition towards impact.

Requirements

• 3 years of business experience required. Experience starting your own successful business and/or working in a fast paced and successful start-up is a big plus.
• 3 years in managing and developing a team of direct reports. Proven experience in developing others to their potential, through strategic methods. Managing a team is a big plus.
• High School degree or equivalent required; bachelor’s degree or equivalent certification in restaurant management or hospitality a plus
• Must have reliable transportation with clean driving record.
• Available to work 40 hours per week including evenings and weekend work as needed.
• Proficiency with technology including POS software, Microsoft Office products, email. as well as other additional web-based programs such as inventory, hiring, and recruiting software.
• Ability to stand, bend, scoop, and regularly lift up to 40 pounds.

What We Offer

• Competitive base salary plus a performance-based incentive bonus allowing for substantial expansion of total earnings for the high-performance individual.
• We offer a competitive benefits package, 401(k), health care, paid time off, etc., to be tailored to the skills, experience, and contribution of the candidate. For immediate consideration, please reply to this ad with your cover letter and resume.
• This job description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position; and will be reviewed by Management periodically as duties and responsibilities change with business necessity. Management reserves the right to modify duties as deemed necessary.
• It is the policy of Joozi Juicery to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities.
• Joozi Juicery, which is an affiliate of several other businesses owned or controlled by Northern California entrepreneurs, Mark Hall and Tamara Gerlach. These businesses include ENCORE gymnastics, COPA Soccer Training Center, the Shadelands SportsMall, a medium sized commercial real estate and development company, with interests in apartments, office, industrial, sports, life science, self-storage, and retail properties; a nationwide hotel company; a modular design, engineering, and construction business; and other lesser businesses. High performing individuals can grow their career with the company, and potentially earn unit level profit participation, and even shareholder ownership for those outstanding individuals who contribute in a material way to the growth of the enterprise. Come show your stuff and grow with Joozi Juicery!

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Restaurant type:

• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Walnut Creek, CA 94598: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Management: 4 years (Required)
• Business management: 4 years (Required)
• Customer service: 4 years (Required)

Work Location: In person

Salary : $60,000 - $80,000