Warehouse Specialist

POSITION DESCRIPTION SUMMARY

POSITION: Warehouse Specialist FLSA: Non-Exempt

DEPARTMENT: Warehouse REPORTS TO: Director/Owner

JOB SUMMARY:

Brand Experience Warehouse Specialist will be responsible for fulfilling the logistics behind returns, exchanges, refunds, and damages. Brand Experience Warehouse Specialist will also ensure that shipping schedules are met with attention to detail to ensure timely delivery and loss prevention. Assist Warehouse and Wholesale Teams as needed.

Job Duties include but not limited to:

• Inspect items for defects and report as required.

• Sort appropriately, receive and put back incoming items.

• Inspect, process, restock and solve all returns and exchanges and communicate with Customer Care, Buying and Production Teams on any noted issues.

• Inspect, process and complete all damaged items from Stores and Ecomm.

• Assist Customer Care department in addressing customer complaints about shipments and deliveries.

• Coordinate and complete TOs, OOS with Store Teams and Customer Care Team to complete customer orders and cases within a timely manner.

• Manage and supervise all cases efficiently and urgently.

• Collaborate with the Warehouse Team and Stores to maintain efficient and effective customer response procedures.

• Provide detailed analysis and daily, weekly and monthly reporting on returns, exchanges, damages, TOs, OOS and other metrics to leadership.

• Support Warehouse Coordinator in any Inventory Cycle Counts as needed, communicating Inventory Adjustments to the Buying Team.

• Support Warehouse Coordinator when required, with picking, billing, wrapping, and shipping orders.

• Support Warehouse Coordinator with restock and put backs and maintain an inventory of orders as needed.

• Support Wholesale Team on logistics of picking, prepping, packing, and shipping Wholesale orders as needed.

• Follow all Warehouse procedures and safety measures.

• Contribute ideas on ways to improve or optimize Warehousing procedures.

• Keep the Warehouse clean and organized daily.

QUALIFICATIONS:

• High school diploma or Diploma in any discipline.

• Proven warehouse experience working in the Logistics Department as a Warehouse Associate, Warehouse Worker, or a similar role.

• Understanding of Logistics software programs such as SAP, NetSuite will be preferred.

• Excellent time management and organizational skills.

• Exceptional attention to detail.

• Ability to maintain a positive work environment.

• Excellent oral and written communication skills.

• Ability to work independently or in teams.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

• Walk, bend, stoop, kneel, twist, reach, sit, lift, use finger dexterity, and have visual and hearing acuity.

• Ability to stand for a long period of hours.

• Ability to occasionally lift and/or move up to 50 pounds.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

• Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators.

• The noise level in the work environment is usually moderate.

NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by their supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.

Avianaya, LLC dba Journelle is a proud to be an Equal Opportunity Employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an employee. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of you as an employee. You may be asked to perform other duties as required.

Job Type: Full-time

Pay: $19.70 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday
• Night shift

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• New York, NY 10003 (Required)

Ability to Relocate:

• New York, NY 10003: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $20