What are the responsibilities and job description for the Billing Administrator position at JP Mascaro & Sons?
J.P. Mascaro & Sons is a locally owned and operated private family company who has been experiencing record growth and success. In 1964, it all started with one truck and since that time has grown into one of the largest most successful fully integrated environmental solid waste companies serving the mid-Atlantic area.
We are looking for a dynamic individual to complement our Residential Customer Service/Billing Department.
Essential Functions:
- Billing for all Residential customers for all affiliated divisions
- Post customer payments received including cash, checks and credit cards.
- Set-up new accounts per Township, Divisional or individual customer request
- Monitor and execute any changes needed on accounts including cancelations, credits and/or rate changes
- Answer customer service inquiries and concerns by phone and email
- Send out Customer statements and Collection letters as required
- Other duties as needed
Job Qualifications:
- Excellent oral and written communication skills
- Detail oriented and organized
- Minimum High School Diploma
- Familiarity with Microsoft Office Suite
- Some familiarity with billing
- Customer Service experience
- Familiar with basic office equipment such as copier and scanner
Work Schedule:
- Monday - Friday
- 8:00am - 4:30pm
Compensation and Benefits:
- $15.00 to $17.50 per hour
- Health Insurance
- Life Insurance
- 401K with Company match
- Eligible for Annual Bonus
- and much more!!
For over 40 years, our motto has been "If it's service, it's us". We cannot meet the goals of our company if we do not satisfy our customer's needs first. Our existence is dependent upon them. Our employees are our greatest asset. We invest in the growth and success of our employees.
Come join our team!!
Job Type: Full-time
Pay: $15.00 - $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Norristown, PA 19403: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office suite: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Familiarity with Billing: 1 year (Preferred)
Work Location: In person
Salary : $15 - $18