What are the responsibilities and job description for the Desktop Support position at JSM Consulting?
Job Description
- 36 months experience working with end-user clients to troubleshoot both software and hardware issues
- 24 months experience supporting Microsoft Windows 7 or higher desktop operating systems
- 24 months experience working with Microsoft Office Suite (2003, 2010, 2013 and 2016) including but not limited to MS Access, Excel, Powerpoint, Project, Word and Visio
- 12 months experience supporting and troubleshooting Citrix, Active Directory and Networking in a desktop environment
- 12 months experience working in a Help desk environment
- 12 months of experience creating or updating system support documentation
- A certification
Mona
Ext 105
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