Sales Support Specialist (Hybrid)

Junior Library Guild is the premier book review and collection development service helping K-12 School Libraries and Public Libraries acquire the best new children's and young adult books. Our customers trust us to put only the best books into the hands of their eager young readers and many of JLG’s selections go on to win top publishing awards and industry honors.

We are currently looking for a Sales Support Specialist to help in our efforts. The day-to-day essence of this role will be assisting sales managers and the sales team with leads, orders, quotes, and sales reports. You’ll take ownership and maintain the SharePoint (our training and information repository) and manage correspondence and reports for the management team. Along the way you will collaborate with marketing, customer service, and operations to help with lead vetting and other duties to support getting the best books into the hands of more children.

Key job duties:

• Direct sales leads to appropriate members of the sales team
• Assist in data entry and analysis of sales reports for managers and sales team
• Assist with daily sales meeting PowerPoint presentations
• Maintain the sale’s SharePoint site
• Assists with order entry and inquiries when sales representatives are on PTO

Key Qualifications:

• A minimum of 2-years’ experience in a sales support or administrative role
• Excellent communication with all levels within the organization
• Extraordinary organizational and coordination skills
• Good interpersonal skills to deal with customers and collaborate with other departments in the company
• Proficiency in Microsoft Office (Outlook/Word/Excel), CRM platforms such as Microsoft Dynamics, and ERP platforms such as SAP

The Sales Support Specialist role requires someone who exhibits curiosity, collaboration, and a sense of urgency. This person will be working independently as well as within a team and should be proficient at learning new software and platforms quickly. We expect that this person will come into the office on average once a month and will need to be on-site for two weeks of training at the start of the role.

As a member of the MSI family, Junior Library Guild offers some excellent benefits.

• Health insurance, including dental and vision
• The ability to participate in flexible spending health care and dependent care accounts
• PTO (which increases the longer you stay with us), all major holidays off, two floating holidays, and one day a year for volunteering
• Long/Short-term disability and life insurance
• A 401(k) with a fully vested company match (eligible after 3 months of service)

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About MSI: *
JLG is a part of MSI, which also encompasses AKJ Education, The Horn Book, Library Journal, and School Library Journal. Our customers trust our five iconic brand platforms to be independent curators of quality products, purveyors of superior services, and thought leaders. Our service portfolio delivers what our customers need to achieve their goals:

• The highest quality independent reading offerings
• Thought leadership, insights, data, and solutions
• Access to industry leaders across the spectrum

At MSI, we believe prioritizing inclusion, embracing diversity, and fostering equity is essential to creating a work environment in which every individual can fully engage and thrive. Our work supporting libraries, educators, readers, and learners of all ages directly connects to our vision.
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MSI is an Equal Opportunity and Affirmative Action Employer. We are committed to equity and inclusion, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool._

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Plain City, OH 43064