Golf Sales Coordinator

JW Marriott Desert Springs Resort & Spa
Palm Desert, CA Full Time
POSTED ON 3/28/2023 CLOSED ON 4/26/2023

What are the responsibilities and job description for the Golf Sales Coordinator position at JW Marriott Desert Springs Resort & Spa?

Additional Information

Golf Club House Department, Full- time, Pay: $17.50 / hour

Job Number

23056535

Job Category

Sales & Marketing

Location

JW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

Provide administrative and customer support for property sales associates. Act as a one stop shop for group organizers to address amenities such as golf, spa, retail, concessions, restaurants, etc. that may not be part of the core group program. Contact all in-house groups prior to arrival to sell and coordinate golf, golf amenities, retail amenities, on-course concessions, restaurant reservations, etc. Collaborate with other departments to coordinate the needs of the group. Act as liaison between Sales Office and Property Sales to check golf availability and contract golf groups. Attend all site inspections, pre-planning visits and pre-con meetings. Conduct proactive sales calls to all groups turned definite that have not yet secured golf. Serve as Golf contact for all Event managers’ golf requests, etc. Provide weekly up to date & accurate reports of scheduled activity. Process definite contracts turnover process (agreements, deposits, tournament files). Support retail sales to in-house groups. Process group concession sales to all golf groups. Perform Account tracking and reporting. Use sales techniques that maximize revenue while maintaining existing guest loyalty. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Promote awareness of brand image internally and externally.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

The pay range for this position is $17.50 to $17.50 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels

, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Jw Marriott

is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Source: Hospitality Online

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