Office Supervisor

JWL Transport Inc is looking for an individual to join their fast pace team. The ideal candidates should have a background in fast paced environments including experience with multi-line phones, and computer proficiency. Individuals must be able to work in a self-motivated manner. This is a key operational position with the company. The ideal candidate will meet all service requirements while adhering to the policies and procedures of Company. The candidate must possess strong relationship skills and maintain a positive solution-based attitude at all times

Job Description:

• Oversees the daily activities of Drivers assigned to his / her shift, and is the first point of contact to provide guidance to Drivers
• Oversees the sales/inventory of welding gases
• Handling of payments and billing of services
• Relay requests to the parts team
• May assist with daily log reviews and address violations
• In charge of on call scheduling
• Quoting of services between transport and the customers

Qualifications:

• High School diploma or GED equivalent
• Ability to follow procedures and regulations
• Ability to remain calm in a stressful situation
• Fluent in English
• Incredible multitasking abilities
• Great communication skills
• Ability to rapidly input information into a data entry system
• Great customer service skills
• Ability to schedule and follow through with callers
• Desire to work independently and proactively to support the overall team
• Ability to adapt to changing customer needs and driver availability.
• Ability to work a flexible schedule
• Strong geographical knowledge of the area.
• A clear criminal background check and drug test
• Must be age 21 or older

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• Day shift
• Holidays
• Monday to Friday

Ability to commute/relocate:

• Oak Bluffs, MA 02557: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative experience: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: One location