What are the responsibilities and job description for the Operations Manager position at K-Tek Resourcing LLC?
Job Description
Tools | ServiceNow, MS-Office, BI Portal |
Years of Experience | 7 Years |
Location | Onsite |
Required Experience | Experience in making executive level power point presentations and project status reports (Weekly/Monthly progress and status reports.) Good leadership skills. Proven track record and experience in field support services Manage multiple work streams, conflicting priorities, differing reporting lines, as well as scope change and risk Stakeholder, people management, coaching and leadership skills Ability to grasp issues of a business nature and assess the technical impact and vice versa - Team management experience Vendor Management Knowledge of network hardware, server, and laptop/desktop support |
Required Skill Set | Planning and control, monitoring, issue and risk management, change control & contingency planning whilst maintaining the overall direction and integrity of the business Good organizational skills Excellent facilitation and collaboration skills Excellent customer service and verbal and written communication skills Adapt to different communication and working styles Maintain and Manage Scope, Schedule & Budget constraints Coordination with IT Services Suppliers to deliver needed IT Services required |