What are the responsibilities and job description for the Shift Supervisor position at K071116 - Charles Town?
Company Introduction
Mitra is a high-energy, fast-moving company on a mission to become one of the largest and most profitable franchise organizations in the QSR industry. While our company is made up of an extremely diverse group of individuals, the essential common trait that we all share is passion. Passion for food, passion for growth, and passion for helping one another. We believe that skills can be acquired, developed, and sharpened over time, but passion is a part of your DNA. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization.
Job Summary
As a Shift Supervisor your responsibilities include; restaurant operations, product preparation, customer relations, team management, and ensuring that the highest quality of products and services are delivered to each customer every day.
Our Company Offers
401k (company match)
Great Culture and Fun
Scholarship Program
Leadership Development
Great hours of operation
Work-Life Balance
Paid Training
Flexible Schedule
Build Your Future Through Advancement Opportunities
We offer a fun atmosphere and advancement opportunities… here's our Career Path!
Assistant Unit Manager – Continue to move up the ladder and become a manager with 6-24 months of Shift Supervisor experience
Restaurant General Manager – Reach the top with 2-4 years of Assistant Unit Manager Experience
Above Restaurant Leader – Continue to advance and build your career by moving into a regional position
Role Expectations
Foster a positive, friendly, and collaborative work environment
Lead restaurant team with high customer service standards to reach goals
Drive achievement of restaurant success metrics in line with management objectives
Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality
Skills and Qualifications
Leads by example with high standards and a goal-oriented mindset and takes pride in all tasks
Demonstrates an ownership mindset toward business results
Thrives in fast-paced environments, and deeply values customer service, food quality and guest experience
Requirements
Must be 18 years of age or older and have reliable transportation to and from work
Dependable work record
Must be able to pass a criminal background check and the ability to work alongside minors
Minimum of 1-year customer service and supervisor experience
Authorized to work in the United States