Lead Security Officer

The purpose of this position is to oversee the assigned duties of other full time and on-call Security Officers; provides on-shift supervision of Security Officers by assuming some of the duties performed by the Assistant Security Manager during his/her absence, after hours, weekends and holidays. This position provides a variety of administrative duties assigned by the Area Assistant Security Manager. Identifies crime, security and safety risks in and around Kaiser facilities and initiates appropriate action to remove or reduce those risks.

• Coordinate the work of security personnel to ensure that shift tasks are carried out and oversee day to day shift requirements pertaining to any events requiring security intervention. The lead on any shift will ensure all requests for security services are responded to in a timely and appropriate manner.


• Ensures the timely transfer of critical information pertaining to the security department to each shift and the Assistant Security Manager or on-call Security Manager and provides customer service as required by Regional standards and policy.


• Evaluate all burglary, access control, special seven and fire alarms to ensure and direct the appropriate response by Kaiser security officers, contract security or other emergency agencies as necessary. Responsible for notifying all appropriate managers, administrators and assistant security manager of events requiring immediate attention. In the absence of the Assistant Security Manager, coordinate security activities during emergencies that affect any Kaiser Permanente facility.


• Provides administrative oversight for security department issues such as shift reports, key and access control, security equipment priorities. Takes appropriate action and reports to the Assistant Security Managers as necessary.


• Provides immediate feedback to employees on routine day to day performance issues and provides the Assistant Security Manager with input regarding annual and probationary performance appraisals. Will ensure that new security officers are properly orientated and trained as prescribed by department and Regional policy. Keeps Assistant Security Manager appraised of formal complaints received, resolved and unresolved employee performance issues, and/or staffing issues.


• Performs Security Officer duties as outlined in Security Officer job description.


• Facilitate after hour and weekend security demands and requests from other departments. Performs other duties as requested.

Qualifications:

• Minimum five (5) years recent experience in military, law enforcement, security & safety, or equivalent.

• High School Diploma or General Education Development (GED) required.

• Department of Public Safety Standards and Training Security Officer Certificate (Oregon) required at hire
  

• Drivers License (in location where applicable)
  

• Demonstrated customer-focused service skills.
• Trained in crisis intervention skills and CPR.
• Organizational skills that demonstrate the ability to be self-directed and handle multiple priorities.
• Demonstrated ability to communicate effectively both orally and in writing.
• Thorough knowledge of various security alarm systems and their operation.
• Thorough knowledge of electronic access control systems and their operation.
• Thorough knowledge of CCTV operation and computer applications related to security reporting systems.
• Thorough knowledge of standard safety and security guidelines and security procedures.

• Minimum seven (7) years recent experience in security & safety.
• Minimum three (3) years recent experience working in a hospital and medical environment.
• Completion of Oregon or Washington Police Academy.
• Crisis Intervention Skills.
• Comprehensive knowledge of CCTV operation and computer applications to include security reporting systems (IRIMS/ActTrack), MS Word and MS Excel programs.
• Supervisory skills.
• Demonstrated customer-focused service skills.
• Excellent communication skills to communicate clearly and concisely, both orally and in writing.
• Comprehensive knowledge of various security alarm systems and their operations.
• Comprehensive knowledge of Oregon and Washington Criminal Statutes.
• Comprehensive knowledge of electronic access control systems and their operation.
• Psychology or Human Behavior Courses.
• Completed classes in supervisory and management.
• Completed classes in delivery of customer service.
• Advanced knowledge of safety and security guidelines, security procedures and Regional policies and procedures.

Salary : $25 - $27