What are the responsibilities and job description for the Bereavement Coordinator position at Kaiser?
Job Summary:
Serves as a hospice-trained interdisciplinary group member (IDG), leading the planning, development, and integration of the bereavement programs across the covered service area. Coordinates bereavement services to patients, families, caregivers, and facilities involved with the hospice program. Responsible for coordinating bereavement support facilitators (spiritual care, social work, volunteer, and clerical support staff) to ensure they are in compliance with federal, state, local, The Joint Commission (TJC) regulations.
Essential Responsibilities:
- Coordinates the bereavement services within a medical center. Guides and leads the bereavement support facilitators to meet the patient/family plan of care, inclusive of pre-bereavement assistance as necessary.
- Develops, coordinates and plans bereavement mailings, phone calls, home visits, support groups, and memorial programs that meets the needs of diverse populations, representing unique cultural, ethnic, religious, and different lifestyles.
- Works closely with the Volunteer Coordinators to hire and train bereavement volunteers.
- Ensures bereavement services align with the bereavement plan of care and support family/caregivers in adapting to the loss of the patient for a period of at least one (1) year following death of a patient.
- Ensures adequacy and appropriateness of bereavement programs are adequate and appropriate for the bereaved. Develops new programs and services as needed.
- Coordinates and provides ongoing education and orientation programs for all employees, contracted staff and volunteers providing bereavement services to ensure compliance with licensing and accrediting requirements are met.
- Provides and extends bereavement services to skilled nursing facilities or other residential care settings in the KP covered service area.
- Maintains process to ensure bereavement assessment, assignment, documentation and IDG care planning are completed. Identifies additional needs of patents, and coordinates with the Inter Disciplinary Group (IDG)/ Completes clinical documentation in the patients medical record.
- Coordinates and participates regionwide projects (e.g. patient satisfaction, CAHPS scores, quality initiatives [Care Compare composite], strategic meetings, etc.)
- May need to be available on a 24-hour basis (as determined appropriate by KPCAH leadership).
Basic Qualifications:
Experience
- Minimum of one (1) year of experience in bereavement support or counseling in a clinical setting, such as a Hospital, Home Health, Palliative or Hospice setting.
Education
- Bachelors degree in behavioral science or related field required.
License, Certification, Registration
- Driver's License (California) required at hire
- Basic Life Support required at hire
Additional Requirements:
- Knowledge of terminally ill patients and their families along with understanding of hospice and the psychosocial dynamics of illness, loss, and death.
- Evidence of training in the areas of serious / chronic illness, and/or grief and loss.
- Ability to work in a multi-disciplinary team.
- Must be able to work in a Labor/Management Partnership environment.
- Position will require 25-40% travel time.
Preferred Qualifications:
- Masters degree in behavioral science, pastoral care/divinity, business administration or related field.
- Certification in bereavement, grief and loss counseling and/or volunteer administration.
PrimaryLocation : California,Union City,Union City Landing Administration
HoursPerWeek : 40
Shift : Day
Workdays : Sun, Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 08:30 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-NCAL-09|NUE|Non Union Employee
Job Level : Individual Contributor
Job Category : Behavioral Health, Social Services & Spiritual Care
Department : San Leandro Hospital - Hospice Administration - 0201
Travel : Yes, 25 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
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About the Company:
Kaiser
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