What are the responsibilities and job description for the Manager On Duty position at Kalahari Resorts?
Kalahari Resorts and Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.
We are inviting you to apply for our Manager on Duty position. In this position, you'll be responsible for monitoring and directing the late afternoon and nighttime activities of the resort, in the absence of the assistant general manager or general manager. You'll ensure the safety and wellbeing of our guests and associates, be responsible for ensuring all departments are running efficiently while maintaining a high level of service to our guests. You'll also be responsible for asset management and will respond to guests needs, requests and opportunities.
You will be required to work evening and overnight shifts (at least under the resort is quiet), both weekdays and weekends depending on business in the resort.Some overtime may be required.
We do require that you have a background, consisting of two years of front office management at a full-service hotel. Previous experience as a front desk agent, night auditor is preferred.
If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry leading team.
Company Mission
We promise to deliver products and services beyond expectations.
Recruiting Vision
We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.
A Sampling of Our Benefits
Our team enjoys a comprehensive and attractive benefits plan:
- Above-industry average compensation
- 40-hour work week always available
- Promotion from within
- Mental, Financial, Physical, Work/Life and Career wellness initiatives
- Educational opportunities
- Full and varied benefit package available for full-time associates
- 401(k) with company match
- Appreciation days, parties, and retention programs
- Paid time off and holiday pay
- Discounts and resort perks
Kalahari Resorts and Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includesForbesAmerica's Best Midsize Employers, Condé Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort inSmart Meeting's Smart Stars Awards,Parents' MagazineKids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.
Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015) and Round Rock, Texas (2020).
Kalahari Resorts and Conventions is an equal opportunity employer.