Customer Service Rep

KANE LOGISTICS
Allentown, PA Full Time
POSTED ON 5/12/2024 CLOSED ON 5/17/2024

What are the responsibilities and job description for the Customer Service Rep position at KANE LOGISTICS?

Safety of our associates has always been ID Logistics #1 priority. We are aggressively responding to COVID-19:

  • Take temperatures with a no-touch thermometer at the start of the shift
  • Increased cleaning routines and periodically deep clean
  • Provide associates with appropriate PPE that includes masks
  • Maintain an ample supply of antibacterial lotion throughout the building
  • Practice social distancing
  • Expect our associates to maintain cleanliness, social distancing, and use PPE

 

Responsibilities

  • Daily communication (email, phone or in-person) with upper management
  • Processing billing and invoicing with tight turnaround times and attention to detail
  • Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors
  • Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management

 

Benefits

  • Medical, Dental, Vision after 60 days of employment (Options available)
  • 401K with matching program
  • STD, LTD
  • Vacation and sick time
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