What are the responsibilities and job description for the MIT position at Kanes Furniture LLC?
As an MIT you will be responsible for all sales, operation, and customer service in one of our growing Kane’s Furniture, LLC Stores.
Here are some of the duties and responsibilities:
Assumes responsibility for the planning, development, and implementation of effective Company sales, design and marketing programs.
Assists General Manager and Sales Manager with long and short run strategic planning.
Assists with strategic planning for the store. Ensures that plans complement and support established Kane’s company-wide goals.
Implements Kane’s sales promotions, operational plans, policies, and goals which further strategic objectives.
Forecasts both long and short term profit and volume growth, sales by unit, expenses, and capital expenditures.
Implements programs to meet merchandising, new account, and productivity goals.
Assumes responsibility for the effective performance of sales and design functions.
Leads from the sales floor ensuring every guest is being serviced at the highest level including working directly with guest and on-the-flying coaching for sales associates.
Leads role playing training sessions to ensure our sales team is properly trained with our best practices.
Conducts morning meetings to celebrate performance, relay company initiatives and practice our sales behaviors.
Helps our sales associates with Key Performance Indicators including bedding, warranty and finance by turning over a guest and helping the guest understand the benefits in order to make a better decision.
Conducts formal reviews of sales and marketing activities. Corrects variances in performance.
Prepares sales goals for Sales Representatives and Design teams.
Coordinates client billing and ensures it is accurate and timely.
Ensures that accounts are serviced and merchandised in accordance with Kane’s standards.
Maintains the integrity of all pricing and marketing programs.
Keeps informed regarding the area’s competitive position and competitors’ actions.
Ensures sales results meet or exceed established objectives.
Assumes responsibility for the effective administration of Sales functions.
Keeps General Manager and Sales Manager informed of activities and progress toward established objectives. Coordinates with management and with other sales areas to ensure consistency in promotional activities.
Establishes effective reporting and communication with Sales Associates to ensure they are appropriately informed of Kane’s expectations, polices, and programs.
Completes required sales reports, call reports, and related documents promptly and accurately. Ensures the accuracy of all reports and accounting records.
Ensures that all Sales Representatives have necessary equipment, supplies, and merchandising materials.
Conducts, reviews, and reconciles product inventory.
Effectively supervises Sales personnel, ensuring optimal performance.
Provides leadership to Sales personnel through effective objective setting, delegation, and communication.
Ensures that personnel are well-trained, effective, and optimally used.
Provides feedback to Representatives on sales techniques. Provides training as necessary.
Conducts performance appraisals as required. Formulates and implements corrective actions as needed.
Fills vacant positions as promptly as possible.
Develops incentive programs for area personnel.
Actively seeks to develop the sales team and maintain a high level of morale.
Ensures adequate staffing levels for each campaign, promotion, etc.
Assumes responsibility for establishing and maintaining good business relations with customers, vendors, and trade professionals.
Maintains professional relations with customers.
Responds to customer requests and resolves problems promptly.
Ensures that customers are informed of Company policies and promotions.
Ensures that the Kane’s quality reputation is maintained.
How will you know if you are successful?
Sales and profit goals are met or exceeded. Expenses are controlled and well-managed.
Sales forecasts, plans, and programs are appropriate and effective. Sales objectives are executed in accordance with approved policies.
Current customer accounts are maintained or expanded and additional ones solicited. Good business relationships exist with customers and their needs are properly anticipated and satisfied.
Sales Representatives are well-trained, motivated, efficient, and effective.
Management is appropriately informed of Sales activities and significant problems. Useful, current feedback regarding operations and competitive conditions is provided.
What's in it for you?
· YOU will be part of our Kane’s Family that has been around for over 75 years!
· Free Life Insurance
· Paid Vacation Time
· Continuous training
· Profit Sharing Program/401K Plan
· Employee Discounts
· Opportunities for advancement
· Flexible schedule
· Medical Dental, Vision and Accident Insurance
QUALIFICATIONS
Education/Certification: Prefer college degree
Required Knowledge: Familiarity with sales and merchandising standards, policies and procedures, and
competitive position. Knowledge of the industry.
Skills/Abilities: Strong interpersonal, public relations, and oral presentation skills.
Excellent sales abilities.
Ability to effectively recruit and interview candidates.
Good organizational and problem-solving skills.
Excellent supervisory and leadership abilities.
Ability to make decisions using sound discretion and judgment.
Kanes Furniture, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local laws.
Kanes Furniture, LLC maintains a drug-free workplace and performs pre-employment background and drug tests.
We are an EEO/AA employer M/F/DV.