Lot Specialist

ADESA San Antonio is immediately hiring for a full-time Lot Specialist r eporting to the Commercial Accounts Manager. The Lot Specialist will plan, implement and coordinate the outside operations and functions of one or more of the following departments: Consignment, Factory, Fleet/Lease, Commercial Account or E-Commerce in accordance with corporate guidelines to ensure maximum dollar sales volume in the most profitable way possible. Perform all duties assigned by the General Manager or designated manager. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.

Benefits for Full-Time Employees commence on the first of the month following 30 days of employment. Benefits include:

• 3 Medical Plan Options, 2 Dental Plan Options and 2 Vision Plan Options
• Health Savings Account – Portable account used to pay for medical expenses and funded with Pre-tax Deductions and Annual Employer Contributions ($750 Individual Coverage/ $1,500 for Family Coverage)
• 401K Plan with 100% Employer Match on first 4% Employee Contribution
• The following Benefits are 100% Employer Paid: 2x Salary Life Insurance, 65% Salary Short Term Disability, 2/3x Salary Long Term Disability
• Employee Assistance Plan, Wellness Program, Employee Stock Purchase Plan, Flexible Spending Account
• 7 Paid Holidays, 5 Paid Sick Days, 5 Personal Days, and 10 Days of Vacation (prorated based on hire date).
• Voluntary Benefits (Accident, Critical Illness, Identity Theft)

Job Responsibilities and Duties:

• Perform duties in compliance with all contractual customer, contractor and supplier agreements.
• Assist in assuring the inventory is in the proper designated areas of the lot at all times. Track missing units and help with a physical inventory on a periodic basis.
• May assist in educating the C.R. Writers on SOP for each account.
• Assist CR Writers in generating and approving work orders for the Mechanical Services Shop, Body Shop and Detail Shop, and with data entry of repairs. Verify that repairs are completed and charges submitted.
• Verify vehicle announcements and reports are accurate for pre-sale.
• Determine which vehicles need outside orders (dent demon, glass, etc).
• Write repair orders and coordinate with shops for vehicles that need repairs.
• Inspect and picture vehicles for internet sales.
• Coordinate and assist with numbering of vehicles for sale.
• Assist with representing vehicles on the auction block and assist sales representatives as needed.
• Act as a liaison between the auction and designated accounts as needed.
• Determine certifications and grades for vehicles.
• Recommend mechanical and body shop repairs based on the criteria for each.
• Walk fresh inventory, grade and mechanical cars with Rep. Recommend repairs to generate revenue.
• Walk all vehicles with Reps prior to sale checking the quality of Recon.
• Communicate with customer for failed post sale inspections or arbitration.
• Ensure arbitrated units are restocked into inventory and proper announcements are made.
• Assist the Manager in monitoring and ensuring compliance with all contractual customer, contractor and supplier agreements in conjunction with the accounting department.
• Any other duties assigned by the General Manager or designated manager.

General Employee Responsibilities:

• Standards of Conduct: Provide prompt and courteous service at all times.
• Perform customer service transactions as described in the account contract.
• Be familiar with procedures for handling all aspects of customer service.
• Make sure customers receive prompt, efficient and courteous attention from all employees.
• Resolve any customer complaints in a friendly, courteous manner and advise the General Manager or designated manager of all serious complaints or incidences.
• Maintain a professional appearance and a neat work environment consistent with the Employee Handbook.
• Practice and promote teamwork at all times. Set a good personal example of attitude and performance.
• Advise the designated manager and Facilities of all breakdowns and maintenance needs immediately to ensure a safe work environment.
• Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents to the Manager immediately. Practice proper loss prevention and reaction procedures.
  
  

Educational Requirements and Qualifications:

• High School Diploma or GED required.
• At least one (1) year Account Management and one (1) year auto auction experience preferred.
• Must be qualified to operate a motor vehicle and possess and maintain a valid driver’s license.