Leasing Sales Agent

The Role

• Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments, Apart-Hotels, and traditional hotel rooms across price and luxury tiers. The Leasing Agent is a role that will be laser-focused on building revenue by finding & managing mid-term rental revenue opportunities, fulfilling bookings for clients, and supporting client management, with the shared goal of driving incremental revenue & repeat business to the organization.
• The Leasing Agent will report to the Director of Sales and work closely with the Yield Management, Reservations, and Operations teams.
• Your background should demonstrate a commitment to excellence in executing mid-term leases, building strong relationships with corporate accounts, and meeting revenue targets.

About the Team

Experience

• Minimum 2 years of revenue-based experience in the apartment leasing or corporate housing industry
• Based in the Chicago-area
• Strong understanding of lease terms and contracts
• Strong understanding of the hospitality industry's reservations landscape and the real estate industry's rental/leasing landscape
• Strong ability to see projects through from beginning to end; an organized person who loves to multi-task and thrives on managing multiple projects at the same time
• Super-communicator, both internally and externally, with strong interpersonal skills; ability to collaborate and build strong relationships to drive partner satisfaction and growth
• Proven ability to improve and/or streamline processes in a growing, changing, and complex environment

Plus if...

• You have an existing customer base in Chicago
• You have worked in the hospitality industry at some point in your career
• You have worked in corporate housing before
• You're skilled in Google suites of products, Slack, Click-Up, and other sales enablement tools

In one year, you will succeed at Kasa by having:

• Achieved a 35% conversion rate on existing channel requests
• Built a strong portfolio of partners who provide off-peak revenue production
• Meaningfully influenced and supported overhauling our Operational and leasing processes
• Become a respected leader and thought partner by the Kasa leadership team and other departments you interact with

Day in the life of a Kasa Leasing Sales Agent

• Like any role at a fast-paced start-up, there is no ‘typical day’, but your primary responsibility will be to drive top-line and ancillary revenue streams by filling need periods for each property assigned through mid-term rental opportunities. To achieve your goals, you'll be expected to do the following:
  • Book and manage mid-term (1-3 month) reservation requests from incoming channels; manage the process from beginning to end, including lead management, guest communication, rate quoting, availability, contract needs, and guest follow-up
  • Worked with our Ops teams for specific processes and lessee-related needs
  • Manage mid-term (1-3 month) reservation extension requests with renewals and support
  • Proactively identify and build new relationships from target account identification, to contract negotiation and signing, to account nurturing, and to grow Kasa's mid-term rental base
  • Partner with our Revenue Management team on rental rates
  • Collaborate with internal cross-functional teams including customer guest services, legal, and others that work directly with the sales organization
  • Ensure all leads are accurately entered into and managed in our sales CRM
  • Track wins and total revenue accountable to your program
• You will also get to participate in company-wide meetings where we discuss the business, interact with leaders from other departments, and share our ideas to help grow Kasa. Our culture is based on a remote work environment where we take pride in getting to know each other and what drives us

Benefits

• ✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a 50% discount on any night for friends and family
• 📈 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 50% of the first 4% of deferred salary
• 💰 Competitive Pay: We offer base pay at or above market rates plus additional earning opportunities based on the position
• 🩺 Health Coverage: We've invested in comprehensive health insurance options to help when you need it most