What are the responsibilities and job description for the District Manager position at Kaw Valley Greenhouses?
Retail District Manager
Direct Supervisors: Human Resources Manager, Office Manager, Retail Operations Manager and Retail Director.
Basic Function: To assist the Human Resources Manager, Office Manager and Retail Operations Manager with all functions required for opening, supervising, running and closing the Retail sales program in profitable and productive manner.
- *Principal Responsibilities:
- Assist with the interviewing and hiring of Garden Center Leads and Garden Center Employees. Both online and in person.
- Assist HR in anyway needed with the onboarding of rehired employees.
- Complete new hire employment paperwork on rehired and new hired retail staff as needed by the HR Manager.
- Manage the staff schedules for all stores within an assigned district.
- Be fully trained in the Garden Center Employee and Garden Center Lead functions, to include mastering all Standard Operating Procedures and Policies.
- Provide training for the Garden Center Leads and Garden Center Employees prior to opening and continuous training and feedback during the season.
- Lead initial store set ups, to include building corrals, display benches, inventorying and pricing product.
- Answer standard Garden Center Employee/Lead questions over the phone and on site.
- Provide general day to day leadership to all retail staff within an assigned district both in person and over the phone.
- Spend significant time each week working at every store to keep skills up to date and provide opportunities to help the staff grow and learn from you.
- Fill in at stores when needed to fill coverage gaps.
- Complete store inspections and provide feedback to the local crews and to HQ.
- Lead the end of season closing processes.
- Provide feedback to HR regarding Garden Center Employee/Lead performance.
- Any other duties assigned to be of assistance to Kaw Valley Management.
- Learn about our products and plants, continuously learning and growing your knowledge of our products.
- Be available for training and learning as needed by the HQ Management Team.
- Adhere to all company policies, procedures and practices.
Essential Requirements:
- Must be 19 years of age or older.
- Valid drivers license with a clean driving record.
- Ability to work 7 days a week between 5am and 12am March – June.
- Ability for occasional overnight travel (15%-20%).
- Basic computer skills (internet, email, word processing, excel are a must).
- Basic comfort with general technology (computers, tablets, printers, cell phones, etc.)
- Ability to communicate with customers, other peers, and management.
- Ability to communicate over the phone
- Able to resolve complaints and problems as they arise from customers and staff.
- The ability to stand on your feet for 10 hours days, on concrete parking lots.
- The ability to lift 20 pounds repeatedly for at least 4 hours
- The ability to lift up to 50 pounds.
- The ability to stoop and bend repeatedly for several hours.
- The ability to work in the outdoors, which could include weather as cold at 25 degrees, as hot as 95 degrees, and long-term exposure to the sun.
Preferred (But Not Required) Experience:
- Basic gardening/plant experience.
- Prior retail/register experience.
- Prior leadership experience.
- Prior scheduling experience.
- Prior interviewing experience.
Job Type: Full-time
Pay: $36,500.00 per year