Craig Customer Service / Freight Agent

Job Title: Craig Customer Service / Freight Agent

Job Summary:

Customer service agents are responsible transference of mail/freight to and from aircraft to Craig office and delivered to the outlying area. Assisting with the loading and unloading of aircraft. Maintaining freight equipment. Keeping work areas clean/organized. Other tasks as needed or requested.

APPLICANTS MUST CLEAR A PRE-EMPLOYMENT BACKGROUND CHECK

Summary of Essential Job Functions:

•             Help launch aircraft

•             Assist in loading and unloading aircraft

•             Acceptance of freight and proper storage

•             Ability to identify and properly handle hazardous material

•             Assure aircraft are secured when docked

•             Keep freight room, docks, mail van and building areas clean

•             Sorting, tracking and delivery of packages to the local area

•             Customer service representatives for Taquan Air in Craig

•             Assist pilots in docking / turning out aircraft

•             Maintain daily communication with Ketchikan dispatchers

•             Keep grounds and facilities in a clean and professional condition

•             Report all hazards or safety concerns to a supervisor as soon as possible

•             Duties are not limited to the ones above, effort on the employees’ part to recognize things needing to be done and accomplishing them is also the employee’s responsibility.

Minimum Requirements:

•             High school diploma or equivalent

•             Valid drivers license and clean driving record

•             No criminal convictions

•             Minimum 21 years old

Physical Abilities Required:

•             Physically Fit

•             Able to lift / move heavy items

•             Work in inclement weather

•             Clean / neat appearance

•             Work well with others

•             Punctual

Disclaimer:

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. Employees are subject to random and post-accident drug testing.