What are the responsibilities and job description for the Janitorial Zone Manager position at KBS, Inc?
```Job Overview:```
We are seeking a highly motivated and experienced Janitorial Zone Manager to join our team. As a Zone Manager, you will be responsible for overseeing the cleaning of multiple retail locations within a designated zone. Your primary focus will be on hiring team members, managing inventory, and ensuring excellent customer service.
```Duties:```
- Manage and supervise multiple retail locations within the assigned zone
- Develop and implement strategies to retain team members
- Monitor inventory levels, customer feedback and cleanliness of all retail sites assigned.
- Train and mentor, all team members on scope of work, processes and procedures, policies, and customer service
- Conduct regular store visits to ensure cleanliness, compliance with company policies and procedures
- Collaborate with other Zone Managers to share best practices and drive overall business success
- Resolve escalated customer complaints or issues in a timely manner
- Conduct interviews and assist with employee orientation as needed
```Experience:```
- Minimum of 2 year of experience in Janitorial management
- Proven track record of achieving customer satisfaction and employee retention
- Strong knowledge of Janitorial processes, equipment and customer service
- Bilingual proficiency is a plus
- Excellent communication skills with the ability to effectively interact with customers and employees
- Experience conducting interviews and employee orientation
If you are a dynamic leader with a passion for leading a great team and excelling at customer service, we invite you to apply for the position of Zone Manager. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement. Join our team today!
Job Type: Full-time
Pay: $48,000.00 - $54,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Office
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Boise, ID: Relocate before starting work (Required)
Work Location: In person