What are the responsibilities and job description for the Security Manager position at KC Current?
About us
On December 7, 2020, the NWSL announced the decision to award an expansion franchise to Kansas City. In the year following, world-class women’s soccer was brought to the Heartland, where KC Current completed its Inaugural Season in front of the world’s best sports fans. Now, we’re ready for the next chapter. With a new crest to unite us, a best-in-class training facility, and the first stadium in the world built specifically for a women’s sports team, KC Current is ready to write the next chapter with help from those who call our city home. We provide opportunities for professional growth and development and invest in our employees through competitive pay, robust health care and wellness benefits, and employee resources and networking.
KC Current and CPKC Stadium are on a mission to do things this sport has never seen. We are carving our own path. For women. For our athletes. For our city. And we’re just getting started.
About you
To foster our vision, we prioritize hiring individuals who have diverse perspectives, unique backgrounds, and a passion for providing world-class hospitality experiences. We share a common desire to positively impact the lives of everyone around us – in our community, our stadium guests, and just as importantly, with one another. We embody this by living our core values daily and embracing the principles of our service philosophy – kindness, courage, and care. Together, as one team, we create a fun, rewarding work environment where team members can proudly call CPKC Stadium their home.
Who are we hiring?
The Kansas City Current is looking for a motivated and service-oriented Security Manager to oversee safety and security for the only women’s professional sports stadium in the world. Applicants should possess a courteous professional attitude and great work ethic in a very inclusive organization. The position will manage the full-time security staff during event and non-event days. The manager will also oversee contracted security and off-duty security during events. This is a Full-Time position that requires weekend and evening availability, so flexibility is a must.
What will you do?
- Involved in the interview and hiring procedures for qualified applicants.
- Creates, modifies and manages schedules to ensure adequate coverage at all times.
- Follows all company policies regarding timekeeping procedures.
- Maintains regular proactive contact with security staff to ensure all staff is being effectively utilized and properly trained.
- Maintains high employee morale and low employee turnover through effective and proactive communications and timely problem resolution.
- Prepares and runs all required reports as directed by management, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues.
- Enforce CPKC Stadium policies and procedures as well as NWSL polices to promote safety.
- Collaborate with event staff and security personnel to maintain a safe and organized environment.
- Respond promptly and effectively to security incidents or emergencies, following established protocols.
- Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.
- Complete required testing of security and fire systems-related equipment as required by security procedures.
- Must be able to work long hours, flexible hours including evenings, weekends, and holidays.
- Understanding of and the proper use of the radio, video management, access control, and alarm systems
- Additional duties as assigned.
What do you need to succeed?
- High School Diploma or GED equivalent. Post-secondary education or training desirable.
- Must be able to pass a background check and obtain a KCMO Private Officers Commission License.
- Minimum 3 – 5 years of professional-level experience required, managing non-exempt employees. Prior experience in the security industry, law enforcement, military and/or customer service highly desired. Experience in scheduling, operations and/or employee management in a service-related industry a significant plus;
- Ability to write effective and concise reports and document investigations and counseling sessions.
- Working knowledge of personal computers and Microsoft Office software is mandatory. Ability to learn and efficiently operate various in-house computer systems.
- Take initiative, successfully handle, and prioritize multiple competing assignments and effectively manage deadlines. Must demonstrate a high level of integrity, and apply rules, policies, and employment actions in a consistent, fair and equitable manner in all situations.
- Professional, articulate and able to use good independent judgment and discretion.
- Outstanding verbal and written communication skills required.
- Possess a professional attitude that is customer service oriented.
- Good judgment and detail oriented.
- Must have a valid state driver license.
- Ability to remain calm and composed in high-pressure situations and handle challenging individuals.
- Availability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.
- Ability to monitor company communications and respond to time sensitive matters with senior executives.
Physical requirements
- Ability to lift items weighing as much as 50 pounds.
- Must be able to be productive in a work environment where the noise level can be high at times.
- Must be comfortable walking to navigate the facility to access the office, concourse, etc.
- Must be able to work extended hours and/or weekends as required by deadlines and event scheduling.
- This position requires work inside and outside of the building and some exposure to adverse weather conditions.
- Work in various positions, including but not limited to, stooping, standing, walking, bending over, sitting, kneeling, and squatting for extended periods of time.
We value diversity and seek world-class employees of all backgrounds. The Kansas City Current values diversity and is looking for extraordinary employees of all backgrounds! We are an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, we comply with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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