What are the responsibilities and job description for the Counter Sales/Driver position at KEELING COMPANY?
Job Details
Description
The Sales Counter/Driver Associate role touches every aspect of branch operations: customer care over the counter and the phone, warehouse duties, and driving responsibilities. The Sales/Driver associate will be knowledgeable, motivated, energetic, and able to manage time effectively. Each branch is a 3-4-person team, so we cross-train each associate. Everyone at the branch is essential to the store's overall success.
Responsibilities:
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Greet and direct customers
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In-person or over the phone must answer customers’ questions about specific products/services (e.g., product features, pricing, and after-sales services)
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Entering orders in the ERP system
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Pull and prepare inventory orders for customer pick-up or delivery
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Develop and stay up-to-date on product knowledge through involvement in Company and vendor-sponsored training programs
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Coordinate with your team to provide excellent customer service (especially during our busy season)
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Assist with merchandising products, managing inventory, and other store tasks while maintaining a safe working environment
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May be required to make local deliveries to the customer
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Ensure that the store and all its properties are upholding the expectations of the Keeling Company brand: exceeding customer service expectations, cleanliness, atmosphere, and high energy.
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All other duties are assigned by the branch manager or Keeling Company leadership team.
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Employees of Keeling Company have the right to refuse dangerous or unsafe work.
Qualifications
Job Requirements:
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A current or the ability to obtain a DOT Medical Certification
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Must be able to lift up to 75 lbs. from the floor
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Forklift certification provided by Keeling Company
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Clean Motor Vehicle Report
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Ability to use the computer for email, invoicing, and inventory management
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High School degree or equivalent
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Prior sales, warehousing, and/or delivery experience
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Pass a required Drug and Background check
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Customer service and communication skills
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Able to remain professional and courteous at all times
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Bilingual is a plus, not required
