What are the responsibilities and job description for the Front Desk Receptionist position at Keller Williams Elite?
Who are we looking for?
The Receptionist must understand that to run effectively and efficiently, a Market Center must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.
The Receptionist will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business.
The Receptionist will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.
The Receptionist will assist in the management of the office by providing support and feedback to the MCA and Team Leader on all matters affecting the productivity and operation of the Market Center.
What will you do?
These are the standards a well-above-average performer will maintain or exceed:
- Answer phone properly with warmth and friendliness and within 3 rings.
- Greet everyone who comes into the office with a smile—be positive and cheerful
- Show up on time and be ready to start work at 9AM.
- Maintain appearance of the office by following the daily checklist of duties.
Essential duties and responsibilities
- Answer the phone correctly
- Properly route phone calls
- Greet everyone in a positive manner
- Assist management team
- Receive and sort mail and deliveries
- Maintain appearance of reception area
Communications/Interactions
- Sales Associates – daily
- AMCA – daily
- Members of the Leadership Team - daily
- Team Leader – daily
Knowledge/Skills
- Positive attitude
- Great verbal and communication skills
- Neat, clean, professional appearance
- High school graduate
- Phone skills and experience
- People skills and experience
- Computer skills
Hours will be Monday through Friday 9-2 PM.
Job Type: Part-time
Pay: $13.35 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Oak Lawn, IL 60453: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location