What are the responsibilities and job description for the Operations Support position at Kellton?
Note:
- This role is hybrid with 3 days in office
- Interviews will be two rounds
- BACHELOR'S DEGREE REQUIRED
Title: Digital Direct Banking Operations Support
Location: South Jordan, UT
Pay Rate: $ 20/ Hr on a W2 Contract without benefit's
This position is within Private Banking Operations with direct support to Digital Direct Banking Operations primarily consisting of debit card processing, dispute and Reg E processing, check processing, and daily fed settlement processing. The role will include processes that support both MSPBNA bank accounts and the retail brokerage business, interacting with key outsource and third-party providers. The analyst will need expertise with dealing with client escalations for sweeps and cash settlements, domestic & international wires, and check clearing, ACH, debit card and check disbursements. This role requires high attention to detail and working under strict deadlines to support the various products.
Responsibilities:
- Debit card processing
- Reg E disputes
- Maintaining established service levels
- Communicating to internal business partners and service groups
- Funds Transfer settlement with Client for various money movement products
- Maintaining established service levels
- Meeting targeted productivity thresholds and benchmarks
- Providing metrics to Management
- Working on departmental projects and initiatives
- Data Management
- Data Entry
Job Type: Contract
Pay: $17.00 - $20.00 per hour
Education:
- Bachelor's (Preferred)
Experience:
- Financial Services: 1 year (Required)
Ability to Commute:
- South Jordan, UT (Required)
Work Location: In person
Salary : $17 - $20
