Operations Manager

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Kelly Services is seeking an experienced Operations Manager in Skokie, IL.

This is a Direct Hire, Permanent position, meaning you will be hired permanently with our client and offered their competitive benefit and vacation package upon hire.

Our client is rapidly growing and offering advancement opportunities to help build your career and skillset. They offer a culture that is second to none, where you will immediately feel like part of this company. They are a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success. Our client offers an excellent training program, with an excellent internal promotion rate.

Salary: $95-115k

Hours: daytime, 8am – 5pm

General info:

• Operations Manager is responsible for the supervision and execution of all phases of operations including production planning, quality control, inventory, receiving, and shipping.
• Responsibilities also include personnel training, facility maintenance, and improvements (productivity and capital).
• The Operations Manager will work closely with the team to improve efficiencies and increase profitability of operations.
• This position is focused on customers and their needs to achieve all expectations and to drive best in class operations for our industry.

Duties and Responsibilities include but are not limited to:

• Provides leadership to site teams that enables the successful day-to-day operation of the facility with a strong focus on safety, productivity, and team development.

• Directs and controls the warehouse’s receiving, production, inventory, and outbound order processing. This includes ensuring compliance with the business’s quality management system (QMS), production performance KPI’s, and operational cost performance through evaluating results and taking actions to continually improve performance.

• Develop, manage, and report on effective key measurements for each of these departments to drive impact and ensure achievement of company strategy and objectives.
• Identify process gaps and/or bottlenecks in both quality system and production and implement solutions in a timely manner.

• Staff, coach, mentor, evaluate, train, and develop team members. Provide timely feedback and coaching to continually improve individual and team performance.

• Assist with identifying needs for new hire candidate selection, crafting job descriptions/training, and an onboarding plan with defined training curriculum, to build and retain high performing team members

• Monitor performance; prioritize and oversee initiatives to drive out costs and improve the effectiveness of the team

• Interface and collaborate across all departments to ensure cohesive direction, behavioral alignment, and consistency in decision-making to drive company strategy.
• Lead internal processes related to quality management, material planning, impact to systems and plant workflow, and timely deliverables.

• Develop strong communication processes with the customers to ensure they receive proactive communication and have a positive experience with the company.

• Partner with commercial team to develop a service strategy to attain sales goals; provide proactive communication to sales regarding issues.

• Other management functions including personnel development and performance management.

Primary Responsibilities:

• Ensure creation of stretching production and productivity targets/plans and ensure proper execution along with reporting and active communication of metrics.
• General oversight of day-to-day operations including all supply chain elements from

• materials planning to inventory management (incl global Amazon) and personnel issues.

• This position will be required to help maintain equipment and execute special projects or

• other related duties based on the needs of the Company.
• Escalate/communicate issues to leadership as needed

Qualifications:

• A bachelor’s/associates degree in a technical (e.g., science/engineering/mechanics) or business (e.g., finance) discipline is highly desirable.

• A minimum of two (2) years of direct workforce supervision experience of 10 or more people

• Highly computer literate — particularly in spreadsheet development and Microsoft Office Suite products

• Spanish language skills are desirable

What are the perks?

• Job stability
• Small office setting
• Working for a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success
• Lots of room to grow

What are the benefits?

• Medical
• Dental
• Vision
• Life/AD&D
• Long Term Disability
• Short Term Disability

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.