National Account Manager

Description

This position is responsible for managing and developing existing customer relationships to maintain and increase sales with current customers and new customers for Kem Krest.  This position may be based in the greater Detroit, MI, or Elkhart IN areas.

KEY OUTCOMES (KPI’S)

OUTCOME: Manage Customers’ Programs for Kem Krest

• Manage the day to day commercial relationship of the current customer base
• Be the voice of the customer to Kem Krest
• Create and act upon annual customer growth plan(s)
• Support key stake holders within Kem Krest to improve service levels to our customers
• Participate in customer events and trade shows as needed
• Assist Sales team in business development to achieve revenue and profitability targets

OUTCOME: Prospect New Business Within Current Customers for Kem Krest.

• Increase sales of existing services and products within current customer base
• Create and act upon annual customer growth plans that include specific product and program growth plans
• Prospect new program opportunities within our current customers to achieve sales targets

OUTCOME: Prospect New Opportunities for Kem Krest.

• Increase sales of services and products within new customers
• Create and act upon annual growth target plans within new customers, industries, etc.
• Prospect new program opportunities to achieve sales targets

Qualifications

COMPETENCIES

LEADERSHIP COMPETENCIES                                               

• TREATS PEOPLE WITH RESPECT
• FLEXIBLE/ADAPTABLE

PERSONAL COMPETENCIES

• ORGANIZATION & PLANNING
• AGGRESSIVE
• FOLLOWS THROUGH ON COMMITMENTS

INTELLECTUAL COMPETENCIES

• ANALYSIS SKILLS
• STRATEGIC THINKING/VISIONING
• ATTENTION TO DETAIL

MOTIVATIONAL COMPETENCIES

• ENTHUSIASM/ABILITY TO MOTIVATE
• PERSISTENT
• PROACTIVITY/TAKES INITIATIVE
• WORK ETHIC

INTERPERSONAL COMPETENCIES

• LISTENING SKILLS
• OPEN TO CRITICISM/OTHER IDEAS
• ORAL COMMUNICATION

TECHINICAL/FUNCTIONAL COMPETENCIES

• SALES
• KNOWLEDGE OF THE INDUSTRY

STRENGTHS TO BE SUCCESSFUL

• Bachelor’s degree
• 5 – 10 years’ experience in account management
• Highly proficient with Microsoft (Office, Word, Excel, Outlook)
• Excellent communication skills required
• Strong prospecting & business develop skills
• Ability to work with and build strong relationships with customers and coworkers