What are the responsibilities and job description for the SAP Coordinator position at Kenco Management Services LLC?
About the Position
The SAP Coordinator position is responsible for providing support to SAP related tasks for the Site and Customer. They are the support embedded throughout the Customer’s organization providing the vital link between end user, support organization and the businesses.
Functions
· Create/process inbound deliveries within SAP from outside tollers.
· Process inbound deliveries in SAP from other Customer locations.
· Manually pick specific outbound deliveries to improve warehouse picking process.
· Review failed deliveries and prioritize.
· Troubleshoot failed deliveries and push through and/or notify needed resources to complete.
· Assist SAP Power User in daily tasks as needed.
· Assist in coordinating customer returns.
· Serve as a backup for traffic clerk.
· Assist and maintain SAP user accounts for all warehouse personnel.
· Participate in Customer related IT projects.
· Provide SAP Warehouse Management support for other Customer locations.
· Complete miscellaneous tasks and projects as assigned by management.
Qualifications
· High School Diploma or GED required
· Minimum of two years’ clerical experience preferred; Experience with SAP Warehouse Management preferred, but other warehouse system experience is acceptable if similar duties were carried out for that system.
· MS Office Skills to include Word, Excel, Outlook and PowerPoint as well as data entry and typing ability.
· Excellent communication skills, both verbal and written; Ability to speak effectively before groups of customers or employees of the organization is required.
· Attention to detail and data accuracy.
· Must be able to work effectively in a multi-tasking environment; stress management and prioritization are key.
· Must be able to manage multiple projects and meet specific goals and deadlines.
· Available to work extended hours, as needed.
· Ability to develop rapport with customers and maintain strong working relationships with employees.
· Manages time effectively; Uses work plans to prioritize competing and interdependent tasks and meet deadlines.
Competencies
· Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
· Collaborates – Building partnerships and working collaboratively with other to meet shared objectives.
· Decision Quality – Making good and timely decisions that keep the organization moving forward.
· Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
· Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demand of different situations.
Travel Requirements
· No travel requirements
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