Sales consultant

We are solution focused to meet the varied needs of the commercial construction industry, KENDELL offers a host of tailored services and high quality products providing both function and aesthetics.

As a partner to industry leading manufacturers, we are able to provide complete opening solutions across our core market segments.

At KENDELL we scale our teams in order to meet project challenges and deliver specialized knowledge to any location wherever it may be needed.

Our approach provides global expertise with local perspective, bringing together the correct resources to deliver innovative application based solutions that do more for customers and their communities.

Our core areas of application expertise include Health Care, Government, Higher Education, K-12 Education, Hospitality, Entertainment / Sports venues, Retail / Mixed-Use, and Workplace, all incorporating the critical components of fire life safety and security.

With our customers as our focus and our manufacturers as our partners, we approach each project as a unique opportunity.

Principal Duties and Responsibilities :

• Drive revenue for the assigned region through quotes and sales.
• Demonstrate technical selling skills and product knowledge to select the correct products or assist clients in making product selections, based on need, product specifications, and applicable regulations.
• Visit client locations and complete walk-throughs, take field measurements, assess needs, etc.
• Answer client questions about products, prices, availability, and product uses.
• Prepare accurate quotes and sales orders, following company procedures and policies for mark-ups, GPM's, and discounts.
• Follow company credit approval and billing procedures.
• Provide accurate information for processing and delivery / installation of products and / or service work.
• Maintain close contact with clients to identify value add opportunities and services.
• Resolve any issues or problems after supplying product and to provide ongoing support as needed.
• Provide superior customer service to clients and establish long term business relationships.
• Execute annual individual and group sales plan for assigned region
• Build and maintain strong, long-lasting customer relationships
• Identify and grow opportunities as related to customer needs and opportunities
• Weekly communication with Director of Sales to report on client activity, strategy, developments, etc.

Additional Duties and Responsibilities :

• Participate in regular Sales meetings to provide relevant updates, needs, issues to resolve
• Maintain and improve professional and technical knowledge by attending industry related or manufacturer, vendor, or distributor supported educational presentations / training sessions / workshops.

Completion of quarterly and annual training requirements.

Work Relationships and Scope : Reports to the Director of Business Development. Works internally with other NCSO team members, Purchasing Department, Shop, AR, Keying Group, and Shipping / Receiving.

Work closely externally with Distributor Account Representatives, General Contractors, and Owner Representatives.

Measures of Performance / Competencies :

• Drive revenue generation for organization with identified customers and new customer accounts
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
• Expand and grow client base and market presence.
• Meet or exceed annual individual sales objective at established minimum GPM.
• Maintain professional internal and external relationships that meet company core values.
• Minimum 5 years’ sales experience, preferably 3 years industry / distributor related
• Experience with operational processes and understanding of managing the customer throughout the complete order progression
• Strong interpersonal skills, customer relations skills, and negotiation skills to work with a variety of individuals, manage various situations, and to influence and persuade
• Experience delivering solutions based upon customer need
• Knowledge of a variety of computer software applications in word processing, spreadsheets, and database software.
• Customer service oriented
• Perform and apply basic math activities / principles (add, subtract, multiply, divide, percents, decimals, fractions)
• Able to handle and prioritize multiple tasks and meet changing deadlines and special requests
• Work well under minimal supervision and with a team
• Perform daily tasks in alignment with organizational core values
• Valid driver's license and be insurable to drive

All your information will be kept confidential according to EEO guidelines.

Last updated : 2023-10-17

Salary : $19 - $23