What are the responsibilities and job description for the Program Manager position at Kentucky Trailer?
Description:
The Project Manager will support KTSV-MI priority customer as a dedicated team member to act as the primary point of contact.
Position Key Responsibilities:
- Existing product line will require oversite of production builds and current fleet. Leverage warranty, quality, engineering, parts sales, service/refurb resources as needed.
o Production Builds
- Responsible for customer, supply chain, vendor management and production deliverables.
- Update existing engineering drawings with Corrective Action items as needed.
o Fleet Management
- Customer point of contact for quality and/or warranty concerns.
- Responsible for customer communication: open issues list and Corrective Action document management and supporting regular customer meetings.
- New product line launch. Leverage warranty, quality, engineering resources as needed.
o Oversight of production milestones through delivery.
o Responsible for project and fleet management of specific customer units after initial build.
Requirements:
- Bachelor’s Degree required, Engineering degree preferred.
- PMP certification
- 5 year’s project (program) management experience
- Excellent verbal and written communication skills.
- Collaborative approach and the ability to support all functional areas.
- Ability to establish goals and objectives to complete projects and provide status.
- Knowledge of and ability to lead and implement continuous improvement principles and techniques.
- Proficient in use of common PC software packages (i.e. MS Office).
- Michigan Professional Engineer (PE) mechanical or civil preferred
- AutoCAD user (2D), 3-5 years’ experience preferred
- Proficiency in SolidWorks, 3-5 years’ experience preferred
- 1-2 year’s custom truck, 5th wheel trailer or RV design and development experience preferred
Fundamental Irreplaceable Behavior Values:
Interpersonal Skills: Easy to get along with; Treats all people with dignity and respect ; displays kindness; shows interest in others; gives others appreciation and encouragement; common courtesy; Always approachable; never rude; Aware of and sensitive to what other people are feeling; Is at ease with people at all levels; Does not belittle the opinions or work of other people, regardless of their status or position; Deals effectively with a diverse workforce; Demonstrates a high degree of “emotional intelligence”; Truly values and genuinely likes people; Treats others with respect and as important person; Is unselfish and meets the legitimate needs of others; Serves others.
Ethics and Integrity: Admits mistakes in spite of the potential for negative consequences; Presents unpleasant or disagreeable facts in an appropriate manner; Keeps promises; meets goals and deadlines; Avoids situations and associations that could be considered inappropriate; Honest in all dealings; Upholds and models organization’s values; Does what you say you will do; Is forgiving when wronged.
Business Demeanor / Temperament: Displays a positive attitude and optimism about the work to be done, the people he or she works with, customers, management, and company policies; Has a constructive sense of humor; Maintains a calm temperament and pleasant demeanor; Shows self-control; Doesn’t spread gossip or rumors; Acts as a positive influence on others; Is courteous, patient, cooperative, and helpful; Is humble, never boastful or arrogant.
Accountability: Accepts personal responsibility for the quality and timeliness of his/her work; Acknowledges and corrects mistakes; Doesn’t make excuses or blame others for errors or problems; Carries his/her fair share of the workload; Does what he/she commits to doing.
About Kentucky Trailer:
At Kentucky Trailer, we are driven to be the world leader in design, manufacturing and service solutions for the specialty trailer, custom transport and mobilized business markets.
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