Kenworth Sales Company was founded in 1945 by the Treadways and is still family owned through 4 generations. With the combined service and support of over 700 employees across 22 different locations, we were awarded the 2014 ATD Dealer Of The Year Award. While the nature of the business has evolved from the days of a simple handshake to complex paperwork and "red tape," Kenworth Sales Company still offers a highly personal approach to customer service.
Kenworth Sales Company is here to assist you with the buying, leasing, renting, financing, servicing, maintaining, licensing, and many other aspects of operating a truck. Whether you're buying or leasing a custom manufactured class 8 diesel tractor, or buying a small part, the Kenworth pride stands behind our service. We are in business to serve the customer with the best line of heavy and medium duty trucks, the most complete inventory of parts, and the highest quality of service available. Our values revolve around quality, honest dealing, friendship and it shows in our customer service. Kenworth Sales Company is here for the long haul and we commit to getting you on the road and keeping you there with the best.
JOB SUMMARY
The Account Services Representative individual will evaluate and extend credit while collecting the Accounts Receivable in a responsible manner. Credit will be extended to support sales activities whenever prudent while considering sales relationships from all departments and the risk presented by the customer. In this position you will report directly to the Corporate Credit Director. The ideal candidate must be bilingual in English and Spanish.
DUTIES AND RESPONSIBILITIES
- Evaluates credit worthiness of potential customers in a timely manner through investigation using credit applications, references, credit reporting agencies, etc.
- Set up credit accounts in company computer system with appropriate credit limits.
- Maintains credit and collection files in hard copy and/or on computer systems.
- Monitor, restrict and/or withdraw credit privileges of customer accounts based on dollar limits and payment performance.
- Collects all past due balances by telephone, mail, e-mail, in person and in legal environments.
- Reconciles accounts and promptly responds to customer requests for information.
- Informs Corporate Credit Director of necessity of legal action.
- Maintains aging at target levels.
- Provides status reports to other managers as needed including "Dispute List". 90 Day Account" summary and a report of challenged accounts.
- Makes suggestions and investigates viability of system and process enhancements.
- Prepares customer statements for delivery.
- Responds confidentially to external credit requests.
- Other duties as assigned that benefit the Kenworth Sales Company organization or it's efforts.
QUALIFICATIONS
This position requires strong collection, communication, analytical, organizational and multi-tasking skills
Five years of commercial credit and collection experience
Must have ability to use and understand multiple types of computer programs
BENEFITS
We offer a full benefits package that includes medical, dental, vision, paid life insurance and retirement options with a company match. Also includes vacation time, sick days and paid holidays.
Kenworth Sales Company is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color religion, sex, national origin, disability or protected veteran status.