Train Dispatcher

Keolis Commuter Services
Boston, MA Full Time
POSTED ON 8/18/2022 CLOSED ON 9/10/2022

What are the responsibilities and job description for the Train Dispatcher position at Keolis Commuter Services?

Knowledge and Skills

  • Demonstrated ability to direct employees, engaged in the movement of trains and other on-track equipment, in accordance with the operating rules and procedures.
  • Must successfully complete a Train Dispatcher’s training program which includes examinations on the operating rules, instructions governing operation of signals and interlocking, employee timetables and physical characteristics.
  • Successful history of matching strong interpersonal skills to business needs.
  • Demonstrated effectiveness in delivering strong leadership and organizational skills.

Experience

  • Must have a high school diploma, GED or equivalent credential.
  • Prefer a college degree or relevant post-secondary education and training.
  • Requires a minimum of 1-3 years’ of dispatching or emergency response experience.
  • Must have good working knowledge of MS Office package.
  • Prefer work experience interpreting safety rules.
  • Prefer previous experience as a Train Dispatcher or Block Operator.
  • Must be able to communicate successfully with a variety of disciplines and levels, both internal and external staff.

Key Accountabilities

  • Comply with and ensure staff compliance with all safety rules and procedures and report all hazards as required.
  • Directly responsible for all rail movement within an assigned territory
  • Must coordinate and prioritize maintenance of track and signal work, together with the efficient movement of scheduled trains.
  • Duties include overseeing engine crews, flagmen, track an C&S departmental personnel working within railroad boundaries assigned to specified territories.
  • Must be conversant about Keolis Commuter Services’ obligations to the MBTA contract and other railroads.
  • Must be qualified on the NORAC operating rules.
  • Assist local fire and police departments in emergency situations within governed railway boundaries.
  • Comply with all related safety rules and procedures and report all hazards as required.
  • Attend and participate in all assigned training, especially those pertaining to safety and security.
  • Other duties as assigned during emergencies.

Other Requirements

EFFORT FACTORS

Physical / Mental Demands

  • Sedentary office work
  • The mental stress of being responsible for the safety of several trains and their passengers can be exhausting for some individuals.
  • Must be able to cope with unforeseen events and at times work under stressful conditions.

Working Conditions

  • Noise Level. Usually quiet
  • Shift Work. Rotating shifts holidays and irregular hours.
  • Travel. Not applicable
  • On-call. On-call, as required
  • Teamwork. Work as part of the transportation team. Must remain in department for one year before eligible to apply for other jobs within the company.
  • Supervisory. No

Additional Statements

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

ADA Reasonable Accommodation: Keolis CS is committed to the full inclusion of all qualified individuals. As part of this commitment, Keolis CS will ensure that persons with disabilities are provided reasonable accommodations.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.


INDHP

Experience

Required
  • 1 year(s): Do you have Train Dispatch experience?
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