Road Supervisor

Key Accountabilities

• Road Supervisors are to provide direct oversight of vehicle operators on the street
• Observes driving skills and work habits of drivers in the field
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications
• Assist dispatch and maintenance staff with vehicle change outs that occur in the field
• Assist operators with service or passenger problems
• Conduct road observations according to client and local policy
• Monitor street operations for on-time performance and schedule adherence
• Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures
• Follow company safety and operational rules and procedures
• Ability to work under stress and meet strict timelines
• Responsible for onboard evaluations, trail checks, drive cam and mentoring/coaching drivers
• Monitor pull-outs and service areas
• Vehicle accident investigation
• Other duties as required

Skills

• Must be able to operate iPad, cellphone and personal computer
• Must have intermediate MS Office and e-mail experience
• Ability to read, write and speak English
• Ability to communicate effectively and work with all departments
• Ability to work independently and objectively

Knowledge and Experience

• High School diploma or equivalent
• Must have a valid driver’s license
• Must maintain a Commercial License (CDL) class B with passenger endorsement
• Must pass a DMV driving record check and maintain clean driving record throughout employment
• Must be able to exhibit excellent customer service to both internal and external customers
• Must be willing to have flexibility with schedule and work in a 24/7 environment, to include weekends and holidays
• Must be able to pass a pre-employment drug test, background check, federal finger printing and a DOT physical examination

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Frequently works outside in extreme, hot and/or cold, weather
• May sit for over six hours a day; High volume use of telephone and computer
• May reach and pull overhead; May climb, bend and kneel
• May operate a vehicle for over 6 hours per day
• May use electronic hand-held device (iPad, cell phone, two way-radio)
• May be exposed to fumes while responding to incidents on the buses

Additional Statements

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. If applying for a safety sensitive position, it may require a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

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