What are the responsibilities and job description for the Office Services Specialist - DOU position at Kern Medical?
Kern Medical has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical offers a range of primary, specialty, and multi-specialty services including high-risk pregnancy care, inpatient psychiatric services integrated with county mental health programs, and a growing network of outpatient clinics providing personalized patient-centered wellness care. Kern Medical cares for 15,500 inpatients and 125,000 clinic patients a year.
Career Opportunities within Kern Medical include many benefits such as:
- New Hire Premium: 6% of base rate of pay, matched up to 6% if contributed to Deferred Compensation Plan.
- Shift Differential Pay: P.M. shift (7:00 PM - 7:30 AM) = 7.5% of base pay.
- A Comprehensive Benefits Package: includes Holidays, Paid Time Off, Retirement, Medical, Dental, Vision and Life Insurance.
Position: Office Services Specialist - DOU
Job Description:
Under supervision, to perform specialized support activities requiring knowledge and experience in the area of assignment. Duties might include: developing and preparing a variety of correspondence, reports, and documents; serving as a lead to lower levels; training new employees; and, gathering data and statistics. Incumbents may supervise employees in lower levels in the office services series.
Distinguishing Characteristics:
This is the third level of the office services series. The Office Services Specialist is distinguished from the Office Services Technician by its specialized support activities requiring extensive knowledge and experience in the area of assignment.
Essential Functions:
- May serve as a lead, to include assigning and monitoring work, training employees on work methods, and providing direction.
- May supervise support staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination and disciplinary recommendations.
- Responds to requests for information from the general public, other internal departments, and employees; investigates customer complaints.
- Gathers data and statistics for assigned area of responsibility; prepares draft copies of related reports.
- Prepares meeting agendas; assembles agenda packets; attends meetings and takes minutes; distributes meeting minutes to appropriate individuals.
- Performs various clerical duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting messages; distributing mail; making photocopies; typing; and, word processing.
- Prepares a variety of documents by typing, performing data entry or word processing.
- Processes a variety of forms and paperwork, using established procedures; receives monies from customers; prepares and disseminates receipts to appropriate individuals; prepares related bank deposits.
- Files documents alphabetically, numerically, or by other prescribed method; maintains departmental records; coordinates records retention activities for assigned department.
- Proofreads, edits, and updates a variety of documents.
- Performs other duties of similar nature or level as required.
EMPLOYMENT STANDARDS:
Certification of Typing/Keyboarding speed of 50 net words per minute, issued within the last two years from an authorized testing site:
Authorized Testing Sites
Applicants must attach a copy of their keyboard/typing certificate, verifying a speed of fifty (50) net words per minute, issued within the last two (2) years, to their application or the application may not be accepted.
ADDITIONAL REQUIREMENTS:
Some Positions May Require:
- Possession of a Valid California Driver's License.
- Certification of Transcription speed of 45 net words per minute.
- Proficiency in the use of word processing software, such as Microsoft Word and WordPerfect.
Skill in: conducting research; compiling data; transcribing from tapes; preparing a variety of reports; prioritizing work; performing multiple tasks simultaneously; entering information into a database; maintaining various records and files; preparing meeting agendas and minutes; using computers and related software applications; performing mathematical calculations; processing forms using established guidelines; providing customer service; filing; keyboarding; using standard office equipment; and, communicating both orally and in writing sufficient to exchange or convey information and to receive work direction.
A background check may be required for this classification.
