What are the responsibilities and job description for the Sales Coordinator position at Keurig Dr Pepper?
Job Overview
As the Sales Coordinator, you are a critical part of the team and will provide comprehensive, reliable, high quality sales support to our National Retail Sales (NRS) team. You will be responsible for facilitating team meetings and conference calls, completing and maintaining sales and trade data and customer profiles, and completing all administrative and paper work requirements involved with setting up a new customer or adding a current SKU to the customer's product portfolio.
You will also prepare responses to requests for quotations, coordinate inquiries regarding order status, ship date, price quotes, availability, and related questions. You will prepare basic sales reports and recaps of shipments, bookings, backlogs, and related activities, and will work to resolve other related items as needed.
This posiiton is fully remote.
What you will do:
- Maintain promotional database by inputting invoice and bill-back data.
- Own customer new item set-up for existing products.
- Update managers by consolidating, analyzing, and forwarding daily action summaries.
- Support Sales team to resolve order and inventory problems by: investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
- Support Sales team to resolve promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices, and forwarding resolution to managers.
- Provide product, promotion and pricing information by clarifying customer requests; selecting appropriate information; forwarding information; answering questions.
- Provide sales vs. projection results by preparing and forwarding sales tracking reports. Analyze data and identify meaningful business trends from the data.
- Maintain customer database by inputting customer profile and updates and preparing and distributing monthly reports.
- Maintain internal systems as appropriate by inputting customer data, pricing, volume, and/or trade spend.
- Support the preparation of sales presentations by compiling data and developing presentation formats and materials. Includes developing templates, graphics, and chart inputs at highest professional standards.
- Track, consolidate, analyze and summarize sales expenses and forward for reimbursement.
- Complete other sales support duties as needed.
- Communicate effectively to internal team members and external customers.
Requirements
- Bachelor's Degree in Marketing, Business or related field or a high school diploma and at least 5 years of experience in similar job scope/responsibilities
- Proficiency in MS Office Suite a must (Excel, PowerPoint, Word, Outlook) with database experience (Siebel or CRM systems) a plus
- Ability to manage multiple tasks and to develop efficient and effective "go to market" processes. Effective at shifting priorities as business needs require
- Excellent written and verbal communication skills.
#LI-Hybrid
Company Overview
Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott's® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.
Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled.