Customer Service/Purchasing Coordinator

Overview:

This position is primarily responsible for working with sales vendors and customer to facilitate the ordering, billing and shipping processes.

Job Description:

· Reviews requisitions.

· Confers with vendors to obtain product or service information such as price, availability, and delivery schedule.

· Obtains quotes from vendors and submits written quote to customers.

· Processes all purchase orders from customers.

· Prints pick tickets and purchase orders for shipping department.

· Processes credit card transactions and prepares credit reports for Controller as requested.

· Verifies credit for new customers including reviewing references.

· Responsible for processing purchase orders for internal office supplies and parts.

· Maintains inventory of all parts on hand.

· Researches issues with customer orders including missing parts, incorrect shipments, etc.

· Provides status updates to customers on the status of purchase orders and other vendor information.

· Verifies pick tickets in the shipping department to make sure orders shipped correctly.

· Selects products for purchase by testing, observing, or examining items.

· Determines method of procurement such as direct purchase or bid.

· Prepares purchase orders or bid requests.

· Reviews bid proposals and negotiates contracts within budgetary limitations and scope of authority.

· Maintains procurement records such as items or services purchased, costs, delivery, product quality or performance, and inventories.

· Discusses defective or unacceptable goods or services with inspection or quality control personnel, users, vendors, and others to determine source of trouble and take corrective action.

· Expedites delivery of goods to users.

· Other duties may be assigned.

Requirements:

· Experience in verbal and written communications with customers and vendors.

· Strong knowledge of word, excel, Microsoft Outlook and Quickbooks.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Legally authorized to work and travel in the United States.

• Education:

Minimum of an Associates degree (or similar)

• Experience:

3 to 5 years of experience in a similar role in the pharmaceutical, food or chemical industry

• Schedule:

Full time (Monday thru Friday 8:00 to 4:00)

• Location:

Cranbury, NJ 08512

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Cranbury, NJ 08512: Relocate before starting work (Preferred)

Work Location: In person

Salary : $50,000 - $55,000