What are the responsibilities and job description for the Product Specialist position at Keystone Ford?
Job Description
Full-Time Bonus Potential
A dedicated Product Specialist will be advising each client who walks through the door on their next automotive purchase. This is an opportunity for you to impact one’s life with the experience of a lifetime. Not only will you be putting a smile on your customer’s face, you’ll also reap the benefits of a rewarding career including high earning potential and job flexibility.
All applicants must pass pre-employment testing to include: Sales licensing and background checks in order to qualify for employment.
RESPONSIBILITIES
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; explaining warranties and services.
- Prospects daily for potential customers; maintains consistent rapport with previously sold customers.
- Maintains high CSI score.
- Maintains an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Continually learns about product updates, features, accessories, inventory and their benefits to the customer.
- Realizes that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
- Establishes personal goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Provides sales management information by completion of reports.
- Attends sales meetings and training sessions as required.
- Follows all company policies and procedures.
- Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
QUALIFICATIONS
- Outstanding communication skills in both verbal and written.
- Confidence in your ability to be successful.
- Great attitude with high-energy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Self-starter and self-motivated.
- Ability to work well in a process driven environment.
- High school diploma or GED required
- Valid PA Driver's license, and a good driving record.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Company Description
For over 30 years, Keystone Ford has provided quality vehicles to Pennsylvania drivers at competitive prices. As the area's leading Ford dealership, local residents know that they can always rely on Keystone Ford. Today, as always, we remain committed to our customers by providing an expansive selection of cars, trucks, and SUVs, fantastic service, and easy financing options.
Keystone Ford and Quick Lane Tire & Auto Center are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Keystone Ford and Quick Lane Tire & Auto Center are an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Benefits
- Opportunity to Advance
- Employee Discounts
- Balanced Work-Life Company Culture
- Health Insurance
- Paid Time Off (PTO)
- Direct Deposit
- 6 Paid Holidays