Senior IT Systems Manager

Kforce Inc
Los Angeles, CA Contractor
POSTED ON 6/16/2024 CLOSED ON 7/14/2024

What are the responsibilities and job description for the Senior IT Systems Manager position at Kforce Inc?

Responsibilities

Kforce has a client in Century City, CA that is seeking a Senior IT Systems Manager with at least 10 years of relevant work experience, as they will oversee the entirety of the firm's IT infrastructure. Responsibilities:

  • Oversee the entire IT infrastructure, ensuring optimal functionality and security
  • Be the primary systems administrator for all IT support of all remote and on-site systems
  • Assist and supervise the efforts of one or more Deskside IT Support Technicians
  • Prioritize support requests, resolve recurring issues, and improve user experience
  • Establish service delivery procedures, implement support protocols, and ensure data accuracy and security
  • Conduct regular compliance risk assessments and audits to identify and address areas of non-compliance
  • Develop and implement Standard Operating Procedures (SOPs) and policies
  • Manage IT inventory of software, hardware, and equipment to ensure readiness for new employee onboarding
  • Administer the Azure and Office systems including, OneDrive-SharePoint, Identity Management, Defender, Intune, Autopilot, Sentinel, and other Azure systems tools
  • Proactively troubleshoot IT issues, devise practical solutions, and enhance systems, equipment, and cybersecurity
  • Communicate clearly and promptly regarding any IT issues, company-wide and with management
  • Stay current with the latest technology trends and provide recommendations for improving systems and processes
  • Perform additional duties as needed
  • Maintain an in-office presence at least Monday - Thursday and possibly work remotely on Friday; occasionally for Systems maintenance, this position will be required to work at night and on weekends

Requirements

  • Bachelor's degree (preferred) in Computer Science, Information Technology, or a related field
  • At least 10 years of experience in IT administration, compliance, risk management, or a related role
  • Professional certifications (e.g., CISA, CISSP, CRISC) are a plus
  • Must demonstrate strong proficiency in all MS Office 365 tools, OneDrive-SharePoint, Identity Management, Defender, Intune, Autopilot, Sentinel, and other Azure systems tools
  • Excellent communication and interpersonal skills with a customer-oriented mindset
  • Excellent project management skills, with the ability to manage multiple projects simultaneously
  • Strong problem-solving and analytical skills, with the ability to identify and resolve complex technical issues
  • Analytical mindset with the ability to identify and assess compliance risks and propose effective solutions
  • Strong organizational skills, with the ability to multitask and prioritize effectively
  • Strong technical knowledge of networking, server administration, software applications, network systems, and cloud-based solutions
  • Ability to work independently, think strategically, and effectively mitigate risks
  • Google Workspace and Salesforce administration experience is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Salary : $60 - $70

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